REAL COMMUNICATION IS IMPOSSIBLE WITHOUT LISTENING -Ralph Smedley Founder, Toastmasters International

sec_logo-gifCLUB NUMBER 918991 . AREA 13 . DISTRICT 27 . REGION 7                                                    <span style="color: #0000ff;" *** PRESIDENT’s DISTINGUISHED ***

BOOZ ALLEN HAMILTON TOASTMASTER POTOMAC CLUB Is A Legacy RALPH C. SMEDLEY CLUB,  Charter Date JUNE 8 . 2006

DATE: 2nd & 4th Friday of every month

TIME:  Meetup 11:45am  Gavel In 12:00 – Gavel Out 1:00pm

LOCATION: 15th & Crystal Drive (exact adress provided upon RSVP)

CLUB STATUS:  Open Club, Require Government ID (ie. Drivers License)

SITE HOST:  Booz Allen Hamilton

SITE CONTACT: Vincent Bonifera Jr.  boniferajr_vincent@bah.com

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BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB is a dedicated Toastmasters club welcoming members dedicated to communication and leadership arts   

INVITING NEW MEMBERS & GUESTS!!!

REMOTE ATTENDANCE AVAILABLE* FOR THE MEETING DAYS YOU ARE AT WORK BUT NOT ON SITE  *(By Special Arrangement)

Send Attendance & Membership Queries To:                                                                               Vincent Bonifera Jr.                                                                                               boniferajr_vincent@bah.com  (President & Site Host)
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                                                                                   Courtesy Photo (c) Carrie Devorah


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District 27, Area 13 Director, POTOMAC secretary & Club Coach Carrie Devorah pictured with TOASTMASTERS INTERNATIONAL President Mohammed Murad at TOASTMASTER INTERNATIONALs 2016 World Championship Of Public Speaking held August in DC.

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BEST WAY TO END YOUR WEEK & TO BEGIN YOUR WEEKEND                                                   MEETING LOCATION:
1550 Crystal Drive, Crystal City,  Arlington Virginia 22202

MEETING DATES:
2nd and 4th Friday of the month

MEETING TIME:
Gavel in 12:00pm – 1:00pm (gather time 15 minutes prior at reception)

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POTOMAC started this blog post in celebration of BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB’s 10th anniversary.


Courtesy Photo (c) Carrie Devorah

CLUB BOARD 2017                                                                                                                      President:    Benjamin Parzow
Vice President Education:   Vincent Bonifera Jr.
Secretary:   Jennifer Parkin
Sergeant-At-Arms:   William Berry                                                                                                 Vice President Public Relations: Claudia Salazar                                                                      Vice President Marketing: Benjamin Gotchel                                                                        Treasurer: Katherine Lee
Club Coach: Carrie Devorah, DTM

CLUB BOARD 2016
President:  Vincent Bonifera Jr.
Vice President Education:   Bryan Burton
Secretary:  Carrie Devorah *
Sergeant-At-Arms:   Benjamin Parzow
Club Coach: Carrie Devorah (enroute to DTM ) ACS, ACB, CL, CC*
*Club is the home club of Area 13 Director Carrie Devorah

CHARTER FOUNDING MEMBERS                                                                                               Gary D. Brooks, DTM (8/1/1999): Janine A. Finnell, ACS, ALS (10/1/2000): Greeyerpuram N. Mathavan (10/1/2004): Katherine Muse (6/1/2006): Peter Rocha (6/1/2006): Stephanie Klein (6/1/2006): Andrea Probst (6/1/2006): Phil Ventura (6/1/2006): Laura Adams (6/1/2006): Denny Lau (6/1/2006): Huston Matthews, CC (6/1/2006): Randy Miyasako, CC (6/1/2006): Mark D. Smith (6/1/2006): Sandra Smith (6/1/2006): Jennifer Richards (6/1/2006): Tawana Ballard (6/1/2006): Dawyne Baker (6/1/2006): Peter Brandom (6/1/2006): Kimberly Brooks (6/1/2006):

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TOASTMASTERS is an international speaking club focused on nurturing leaders with progressive communication skills. Toastmasters International, with hundreds of thousands of members around the world, thousands of clubs around the world has one and only one BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB celebrating 10 years of sharing communication and leadership skills in a safe, supportive self progressive community of like minded people who do not talk with ummmms and ahhhhs heard on radio and tv by pundits.

Booz Allen Hamilton Toastmasters Potomac Club is devoted to legacy Ralph Smedley            (February 22, 1878 – September 11, 1965). Dr. Smedley was born in Waverly, Illinois, died in Santa Ana, California.

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Dr. Ralph C. Smedley, the then director of a YMCA, founded his speaking club in 1903 in Illinois, to help young men gain employment along with improving their interpersonal skills. Dr. Smedley opened clubs where he moved to, eventually ending up on the West Coast where Toastmasters took a foothold in to becoming the organization Toastmasters has grown in to today inclusive of women, for the first time, in 1975.

Toastmasters alumni include Warren Buffett, Canada’s Speaker Of The House, Mrs. Fields of Mrs. Fields Cookies and news pundit Chris Matthews.

Booz Allen Hamilton Toastmasters Potomac Club is old school Toastmasters where new and existing member TOASTMASTERS are supported in their self-progressive pursuit of Dr. Smedley’s Communication and Leadership tracks enroute to speaking so they will be heard or enroute to DTM, Distinguished Toastmaster if that becomes their pursuit.

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          POTOMAC IS THE LITTLE CLUB THAT IS & DOES

“THE MORE YOU PRACTICE RALPH SMEDLEY’S LEGACY, THE MORE RALPH’S COMMUNICATING & LEADERSHIP LESSONS BECOME PART OF YOUR MEMORY MUSCLE” -Carrie Devorah, Potomac Coach

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2017 JULY – DECEMBER MEETING DATES

Friday, July 14, 2017

Friday, July 28, 2017

Friday, August 11, 2017

Friday, August 25, 2017

Friday, September 8, 2017

Friday, September 22, 2017

Friday, October 13, 2017

Friday, October 27, 2017

Friday, November 10, 2017

Friday, December 1, 2017

Friday, December 15, 2017

2017 JANUARY – JUNE MEETING DATES
Friday, January 13th, 2017     * [ Balloon Artist ]

Friday, January 27th, 2017     * [ Military ]

Friday, February 10th, 2017   * [ Magician ]

Friday, February 24th, 2017

Friday, March 10th, 2007

Friday, March 24th, 2007          * MEDIA PRACTICE DAY

Monday, March 27, 2017             Area 13 Spring Speakers Contest

Thursday, April 13th, 2017        Division A Contest

Friday, April 14th, 2017

Friday, April 28th, 2017           * SOLDIERS FOR LIFE

May 5 & 6th Spring Conference Evaluation & International Contest

Friday, May 12, 2017

Friday, May 26th, 2017

Friday, June 9th, 2017

Friday, June 23th, 2007

* Subject to change due to speaker re-scheduling

3 GENERATIONS 2 Degrees Of DTM Carrie Devorah COMMUNICATION LEADERSHIP

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(c) Carrie Devorah

Communication skills will never eclipse being camera shy.

Left- Camera Shy DTM Carrie Devorah, Coached “The Little Club That Could & Did” In To America’s History

Center- Current A13 Director Toastmaster Jamie Simon a graphic artist handpicked by just retired A13 Director DTM Carrie Devorah

Right- DTM Helen Burkett, one of the women that broke the communication glass ceiling Toastmaster Internationals decades ago

BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB CELEBRATES FRIDAY 13th WITH CHEERS OF CELEBRATION

BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB celebrate FRIDAY 13th with cheers of celebration, and a red cup of Martinelli’s Sparkling Apple Cider toast in the tradition of Dr. Ralph Chester Smedley who began Toastmasters in 1904 as a club to guide young men needing leadership and communication skills in their business networking.

TMOD Claudia Salazar led a bountiful meeting celebrating BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB pledging allegiance to the Club’s first USA flag flown specifically over the US Capitol for BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB; celebrated the hanging of BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB achievement ribbon for rising from critical to President’s Distinguished in 4 months a Toastmaster’s record and reading of BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB achievement in to American history, the Congressional Record.

Table Topics Master Carrie Devorah invited all meeting attendees to stand up & make toast in the tradition of Dr. Ralph Chester Smedley, Founder of Toastmaster’s International, 1904.

The Club name was recommended by the Secretary General of the YMCA. The tradition of Toasting was a throwback to Roman Days when Toasts were made with goblets of wine containing a burnt piece of toast, goblet bottom. The person left holding the goblet with the burnt toast visible is the person that made a toast to the ‘Gods’ or whomever. BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB’s spin is our auspicious red little cuplets filled with Martinelli’s Sparkling Apple Cider. Cheers to all, from all.

Distinguished Toastmaster Carrie Devorah read Congressman Don Byer’s entry in to the Congressional Record honoring BOOZ ALLEN HAMILTON TOASTMASTERs POTOMAC Club rise from critical to President’s Distinguised in 4 months, a Toastmasters record.

Guest Karen Aikens read our Club’s horoscope of the day. BOOZ ALLEN HAMILTON TOASTMASTERs POTOMAC was chartered June 8, 2006, a Gemini (May 21-June 20)   “You’ll enjoy watching someone else be put to the test today, after you went through something similar recently. Be supportive.”

Area 13 Director Jamie Simon (TSA Toastmasters) visited BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB as part of Toastmaster Simon’s role to visit Area 13 Clubs, twice in the Toastmaster Year- Fall and Spring- to report back to District Leadership on Club Health.

What an auspicious day, what a Friday the 13th!!!

 

BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB BOARD SEPTEMBER 2017

EXECUTIVE COMMITTEE
PRESIDENT:  Benjamin Parzow
SERGEANT-AT-ARMS:  William Berry
Vice President Education:  Claudia Salazar
TREASURER:  Katherine Lee
Vice President Membership:  Benjamin Gotchel
SECRETARY:  Jennifer Parkin
SITE HOST: Vincent Bonifera, Jr.      boniferajr_vincent@bah.com

WHAT IS TOASTMASTERS?
A success, personally & entrepreneurly https://associationsnow.com/2017/09/a-toast-to-new-member-acquisition-at-toastmasters/

  • BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB is a registered 501(c)(3)dues collecting service non-profit with member/volunteers

BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB ‘the little club that could & did’ MAKES HISTORY, YET AGAIN, THIS TIME FOR THE AGES, BEING READ IN TO THE CONGRESSIONAL RECORD FOR THE CLUB’s ACHIEVEMENT OF CRITICAL TO PRESIDENTs DISTINGUISHED IN A RECORD 4 MONTHS

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Core to communication is seeing where you want to go & building a team that shares the same image. That was the driver of DTM, Distinguished Toastmaster Carrie Devorah, sparking the decade old club in to its new decade of success via the teachings of Dr. Ralph Smedley, the founder of Toastmasters International.

Dr. Smedley began Toastmasters International club in service to his community, as the Director of the local Illinois YMCA. The years were 1904 – 1920. Young men struggled to find work. Dr. Smedley realized the world could be their oyster if simple social guidelines were presented which is what Dr. Smedley set about to do- making notes, tweaking guidances in to what has become a global movement of self betterment.

Toastmasters is about self. What you put in, you get back and then some, the reason DTM Devorah saw fit to coin ‘legacy Smedley’ for the ‘little club that could & did’, without anticipation this accomplishment could land the Club in history, literally, the Congressional Record.

BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB FLIES THEIR FLAG HIGH ABOVE THE UNITED STATES CAPITOL BEFORE LANDING IN TO THE Bi-MONTHLY COMMUNICATION & LEADERSHIP CLUB MEETINGS

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(c) Carrie Devorah, DTM

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(c) Carrie Devorah, DTM

BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB is an amazing communication & leadership club that came back from critical to President’s Distinguished in a record 4 months under the creative guidance of Carrie Devorah, former Club Secretary, and other roles. Devorah, enroute to her DTM, Distinguished Toastmaster had a vision of club health as a ‘legacy Smedley’ club as branded by DTM Devorah.

Bringing a flag to meetings was a priority to Devorah, to legacy Smedley, examples set by Toastmaster International’s founder, Dr. Ralph Smedley.

What could be more distinguished for the ‘little club that could & did’ , thought DTM Devorah, ‘than a flag that flew for us, a wonderful blended, diverse, creative & energized enthusiastic communication & leadership community’ that a cotton flag flown with BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB in mind.’

 

BOOZ ALLEN HAMILTON TOASTMASTERS CLUB SERGEANT-AT-ARMS (SAA) WILLIAM BERRY WIN-WINS COMMUNICATING WITH REDSKIN CHEERLEADERS AT CRYSTAL CITY SQUARE “PASS A PIGSKIN”

(c) Carrie Devorah, DTM

(c) Carrie Devorah, DTM

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(c) Carrie Devorah, DTM

BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB 2017 Sergeant-At-Arms William Berry & Club “Fairy God Mother” (former coach from critical to President’s Distinguished in a record 4 months were meeting up with Club PR Claudia Salazar & Mark Howard for a casual ‘out of meeting’ lunch, took some pre-time to participate in Crystal City Shops “First Down On A New Football Season” to toss a (faux) ‘(no)pig-skin’ through the ‘end zone.’ First ball in netted a Crystal City Shop $25 spending “Take Home Cash.” Toastmaster Berry  is a winner in more ways than one understanding, from Mentor/Coach DTM Carrie Devorah, that what gets one to the end one in a conversation & career is knowing exactly where you want your words to go before the ‘ball’, words in a conversation, are launched, hitting their target, judging by how happy Toastmaster Berry is smiling.

BOOZ ALLEN HAMILTON TOASTMASTERS POTOMAC CLUB B.I.O. By Invitation Only SERIES CONCLUDING SPEAKER Major George H Coleman “SOLDIERS FOR LIFE” INSPIRING THE VETERAN COMMUNITY

 

 

INSPIRING THE VETERAN COMMUNITY                                                                                   (c) Major H. George Coleman, Education & Training Director                                                     ” THE SOLDIERS FOR LIFE” Program

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Good afternoon.

I wanted to thank Carrie for inviting me today.  It is a pleasure to be here.  I am Major George Coleman and I am a Soldier for Life.  How many Veterans do we have in here today?  Navy?  Air Force?  Marines?  Coast Guard?  Army?  What makes a Veteran?  We all know that Veterans serve our country and risk their lives to protect our way of life.  Every oath of office from the President as commander-in chief to newest private includes the phrase, “support and defend the constitution of the United States.”  This single phrase is what separates our Soldiers apart from Soldiers in many other countries.  Our loyalty lies to the country, not a person.  This selfless act of loyalty to a cause greater than ourselves is not a onetime sentiment.  It is a core value that all Veterans possess.

Veterans live to serve others.  We do this both in uniform and out.  Throughout military service Soldiers are encouraged to volunteer in their community as civic leaders, youth sports coaches, and mentors.  With over 22 million Veterans today with a median age for males of 64, and 47 for females, our Veterans are getting older and there are fewer of us who interact with the youth of today.  The sustainment of the All-Volunteer Force rests with the premise that Americans will continue to volunteer for service.  The perception that the military is the employer of last resort is false.  Less than 29% of all 18-24 year olds are eligible to serve and that number is projected to shrink to less than 20% by the year 2030.  This is more selective than UVA or UNC Chapel Hill, both with a 30% acceptance rate according to US News and World Report.  This is just who meets the minimum qualifications.  The Army credentialed over 30,000 Soldiers last year in everything from Certified Information Systems Security Professional to Commercial Drivers Licenses, to Welding and Project Management.  Many of these credentials and certifications require hours of studying and preparation outside of their daily military duties.  This type of drive and dedication directly relates to the type of future employee they will be in the civilian community.

I want you to think for a minute about the reason you fired your last employee.  Was it because they were unable to learn the tasks required?  I’m willing to bet that it wasn’t because of their technical competence; it was for an illegal, immoral, or unethical action.  Our Soldiers receive many hours of training throughout their career discussing potential moral dilemmas and what are appropriate actions.  Take for example, the young Soldier on guard duty in Iraq or Afghanistan who must make a split second decision to engage a fast approaching vehicle.  They must make a life or death decision within seconds.  Is the vehicle a threat?  Could it contain explosives trying to destroy the checkpoint or is it a family rushing to the hospital for the imminent birth of a child?  Soldiers make these decisions and many more on a regular basis.  They may not have all of the hard technical skills you are interested in, but we are fast learners.  Regardless of a Soldiers military occupational specialty or duty description we are constantly learning new skills, new technology, and new ways to adapt and overcome obstacles.

I think that we can all agree that Veterans should have a job.  We don’t want just any job for our Veterans, we want them to enter into a career that provides them with upward mobility and can sustain their quality of life.  Anyone can get a job at McDonald’s, meaningful employment comes from leveraging both the soft skills of leadership, adaptability, and team work that our Veterans learned while serving in the military.

If I can leave you with two thoughts for today, HIRE and INSPIRE.  The first is to hire a Veteran.  Don’t hire a Veteran because you think they need a handout or a sense of patriotic duty.  Hire a Veteran because they are the right person for the job: motivated and ready to work hard and dedicated to completing any tasks assigned to them.  Secondly, inspire today’s youth to consider joining the military.  Our Veterans, like you, that are out in the community are our best spokesmen to help us inspire the next generation of the All-Volunteer Force.  We are selective of who we choose to fight and defend our way of life.  Reach out to the youth in your community who share our values and tell your story about how you are successful today because of your military service not in spite of it.

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Major George H. Coleman, the Education & Training Director for the Soldier For Life Program, connects Army, governmental and community efforts to build relationships that facilitate successful reintegration of Soldiers, Retired Soldiers, Veterans and their Families in order to keep them Army Strong and instill their values, ethos and leadership within communities. A career Signal Officer, Major Coleman has served in a series of operational assignments supporting operations throughout the Middle East. Major Coleman served three tours as a Signal Battalion assistant operations officer, Medical Brigade communications officer and Signal Company Commander during Operation Iraqi Freedom. Major Coleman served one tour in Afghanistan as an Executive Officer on a Security Force Assistance Team.

BOOZ HAMILTON TOASTMASTERS POTOMAC CLUB

educational-tracks

The Toastmasters educational program is divided into two tracks – a communication track and a leadership track. Members are encouraged to participate in both tracks. The two tracks are not mutually exclusive and you can work in both at the same time. Both also provide for specific accomplishments.

Education Program Summary

Communication Track Leadership Track
Competent Communicator (CC)

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Competent Leader (CL)

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Advanced Communicator Bronze (ACB)

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Advanced Leader Bronze (ALB)

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Advanced Communicator Silver (ACS)

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Advanced Leader Silver (ALS)

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Advanced Communicator Gold (ACG)

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Distinguished Toastmaster (DTM)

  • Achieved Advanced Communicator Gold (ACG)
  • Achieve Advanced Leader Silver (ALS)

The awards and their requirements appear in the Educational Program Summary chart below. The diagram shows the award progression in each track.

Competent Communication Manual
New members receive a membership kit containing the Competent Communication, sometimes called the “basic manual,” and Competent Leadership manuals. The other manuals previously included – Your Speaking Voice, Effective Speech Evaluation, and Gestures: Your Body Speaks – are now available as free downloads from the Toastmasters International website.

The Competent Communication manual is designed to give new members a strong start in developing a core set of skills for public speaking. Each of the ten projects in this basic manual focuses on a certain aspect of speech making – from organization to delivery. Completion of the Competent Communication manual fulfills the requirement for the Competent Communicator (CC) award.

Advanced Communication Manuals
Each of the Advanced Communication manuals challenges members to further improve their skills in a specific area of public speaking. Some manuals focus on “real life” situations such as public relations and technical briefings, while others help develop more widely applicable skills such as humor and storytelling. Completion of two Advanced Communication manuals fulfills one of the requirements for each of the Advanced Communicator (ACB, ACS and ACG) awards.

Better Speaker Series
The Better Speaker Series is a set of educational speeches on speaking-related topics. This program is usually presented during a club meeting. Included in the program are a script outlining the workshop and a PowerPoint presentation on CD. Presentation of a Better Speaker Series module can help fulfill one of the requirements for Advanced Communicator Silver (ACS) award.

Success Communication Series
The Success Communication Series is comprised of several modular programs designed to offer a higher, more comprehensive level of training for developing and improving communication skills. Each module is conducted as a workshop of one or more sessions. Every module includes a script and instructions for presenting the program. Presentation of a Success Communication Series program can fulfill one of the requirements for Advanced Communicator Gold (ACG) award.

Successful Club Series
The Successful Club Series is a set of educational speeches focused on improving the quality of club meetings, with tips on attracting and maintaining members. Presentation of a Successful Club Series module can help fulfill one of the requirements for Advanced Communicator Silver (ACS) or Advanced Leader Bronze (ALB) award.

The Toastmasters Leadership Program focuses on developing a member’s leadership skills through completing projects from the manuals discussed below and a variety of Club and District activities.

The Competent Leadership manual focuses on different leadership skills through ten projects, each providing the member background information and an assignment that requires serving in one or more specified meeting or club roles in which the aspects of that skill can be practiced.

Each of the Advanced Leadership Manuals challenges members to further improve their leadership skills. Members learn and develop leadership skills as they deliver presentations in a variety of topics.

Leadership Excellence Series is a set of programs that teach members the skills that they will need to be successful leaders inside and outside of Toastmasters.  Presentation of a Leadership Excellence Series module can help fulfill one of the requirements for the Advanced Leader Bronze (ALB) award.

Success Leadership Series is a program is comprised of several modules designed to offer a higher, more comprehensive level of training for developing stronger leadership skills. In addition to the presentation materials, each module also provides ample opportunity for participants to practice what they have learned. Presentation of a Success/Leadership Series module can help fulfill one of the requirements for Advanced Communicator Gold (ALG) award.

High Performance Leadership is a five-project program which offers instruction and practice in such vital leadership skills and activities as developing a mission and vision, goal-setting and planning, identifying values and building a team. Completion of a High Performance Leadership project fulfills one of the requirements for Advanced Leader Silver (ALS) award.

Successful Club Series is a set of educational speeches focused on improving the quality of club meetings, with tips on attracting and maintaining members. Presentation of a Successful Club Series module can help fulfill one of the requirements for Advanced Communicator Silver (ACS) or Advanced Leader Bronze (ALB) award.

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Club Management

Mission, Vision, and Values

Having mission, vision and values statements helps define the direction of a club. As a club strives to reach its objectives, reviewing these statements can help put the activities of a club into perspective. Please refer to the descriptions below for some ideas about mission, vision and values statements for your club.

Mission Statement
A mission statement declares broadly how a group or organization will work to help bring the stated vision into reality. It is the touchstone used to determine the validity and priority of all activity of the organization. Updating a mission statement periodically is a normal process for most organizations, as the organization learns more and better ways to approach the goals defined in that organization’s envisioned world.

As an example, the statement below is the club mission provided Toastmasters International.

  The mission of a Toastmasters club is to provide a mutually supportive and positive learning environment in which every individual member has the opportunity to develop oral communication and leadership skills, which in turn foster self-confidence and personal growth.

Vision Statement
A vision statement declares a vision of the future. It is a very succinct encapsulation of the reason for a group or organization to exist, and often consists of just a single sentence or two. In most situations, the vision statement for an organization changes very little over time.

A vision statement is sometimes called a picture of an organization in the future but it’s so much more than that. Your vision statement can be your inspiration, the framework for all your strategic planning. As an example, the statement below is the vision statement of Toastmasters International.

  To be the first-choice provider of dynamic, high-value, experiential communication and leadership skills development.

Value Statement
Values are traits or qualities that are considered worthwhile; they represent an organization’s highest priorities and deeply held driving forces. Value statements are grounded in values and define how people want to behave with each other in the organization. They describe actions which are the living enactment of the fundamental values held by most individuals within the organization.

Effective organizations identify and develop a clear, concise and shared meaning of values/beliefs, priorities, and direction so that everyone understands and can contribute. Here, for example, we see Toastmasters International’s value statement.

  Toastmasters International’s core values are integrity, dedication to excellence, service to the member, and respect for the individual. These are values worthy of a great organization, and we believe we should incorporate them as anchor points in every decision we make. Our core values provide us with a means of not only guiding but also evaluating our operations, our planning, and our vision for the future.

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Club Success Plan

The Club Success Plan is a planning document for defining the goals of a club. Club officers should create a Club Success Plan for their club in order to help them focus their efforts and the efforts of the club as a whole during their term in office. In particular, the Club Success Plan represents the club’s stated criteria in defining success for the club in the Distinguished Club Program.

After the Club Success Plan is completed, the club’s executive committee is encouraged to share the plan with all of the club’s members and keep a copy of the plan in the club’s records. Note that participation in the preparation of a Club Success Plan satisfies one of the requirements for Advanced Leader Bronze recognition.

Distinguished Club Progam and Club Success Plan
Details about the Club Success Plan can be found in the Distinguished Club Progam and Club Success Plan booklet which is available from the Toastmasters Store (Item 1111) and as a free PDF download. A summary of the Club Success Plan is available in the President’s manual.

How to Be a Distinguished Club
A terrific tool to use to explain and promote the Distinguished Club Program to the members of your club is the The Successful Club Series module How to Be a Distinguished Club. The materials for this 10-15 minute presentation available from the Toastmasters Store (Item 299) and as a free digital download include a script, a PowerPoint presentation and a copy of Distinguished Club Program and Club Success Plan booklet

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Distinguished Club Program

The Distinguished Club Program (DCP) was established by Toastmasters International as a general measure of club success. Each year the Distinguished Club Program recognizes club achievements in education, membership growth, club leadership and club communication. This measure is not the whole of what makes a club successful, but it does reflect the activities that required for success.

To help members achieve their personal goals, clubs are encouraged to define a mission statement and create a Club Success Plan, which for many clubs will be based on the targets outlined in the Distinguished Club Program. The Distinguished Club Program, therefore, has the duel benefit of helping both the club and its members.

Distinguished Club Program Goals
In the Distinguished Club Program, there are ten goals that serve as targets to help a club become a stronger organization.

1. Achieve two Competent Communicator (CC) awards
2. Achieve two more CC awards
3. Achieve one Advanced Communicator Bronze (ACB), Advanced Communicator Silver (ACS) or Advanced Communicator Gold (ACG)) award
4. Achieve one more ACB, ACS or ACG award
5. Achieve one Competent Leader (CL), Advanced Leader Bronze (ALB), Advanced Leader Silver (ALS)or Distinguished Toastmaster (DTM) award
6. Achieve one more CL, ALB, ALS or DTM award
7. Add four new members
8. Add four more new members
9. Have a minimum of four officers trained during each of the two Club Officer Training periods
 10. Submit one membership dues renewal report and one club officer list to Toastmasters International before the deadline

By achieving a certain number of the targets in this program, a club can earn one of three levels of recognition:

Achieve five of ten goals   = Distinguished Club
Achieve seven of ten goals   = Select Distinguished Club
Achieve nine of ten goals   = President’s Distinguished Club

Membership Requirement
To be eligible for recognition under the Distinguished Club Program, a club must end the Toastmasters year on June 30 with twenty or more members OR with a net increase of at least five members since beginning of the Toastmasters year July 1.

Tracking Your Club’s Success
In October, January and April your club president will receive an e-mail reminder to check your club’s progress online. The report will show your membership base, current membership and progress toward the 10 goals. Following the June 30 close date, and after all data received has been processed, your club president will be sent a final, year end report showing how the club did and any recognition it earned.

Any club member can track how his or her club is doing in the Distinguished Club Program by visiting the Dashboard on the Toastmasters International website.

Educational Activities

Developing and maintaining a supportive atmosphere for Toastmasters members to improve their personal skills is the most important function of any Toastmasters club. To help clubs fulfill this role, there are several special programs that clubs may use to focus on one or more specific topics.

Conducting one of these educational programs serves as a terrific training session for your club’s members and can add some variety to your meetings, thereby breaking out of a “routine” and increasing the interest level of your members.

Additionally, conducting these workshops also helps individual Toastmasters earn recognition in the speaking track and/or the leadership track of the Toastmasters Educational Program.

Select the items below to learn more about how that program may help your club and its members grow.

Better Speaker Series
The Better Speaker Series is a set of educational speeches on speaking-related topics. Each module provides practical tips that can be of benefit to all members. Included in the program are a script outlining the module and a PowerPoint presentation. Each module is designed to be presented as a 10 – 15 minute speech. Available as free downloads or for hard copy purchase from the Toastmasters Online Store.

Successful Club Series
The Successful Club Series is a set of 10-15 minute educational speeches focused on improving the quality of club meetings, with tips on attracting and maintaining members. This program is usually presented during a club meeting. Included in the program are a script outlining the workshop and a PowerPoint presentation. Available as free downloads or for hard copy purchase from the Toastmasters Online Store.

Success/Communication Programs
The Success Communication Program is comprised of several modules designed to offer a higher, more comprehensive level of training for developing and improving communication skills. In addition to the presentation materials, each program also provides ample opportunity for participants to practice what they have learned. Available for purchase from the Toastmasters Online Store.

Success/Leadership Programs
Success Leadership Series is comprised of several modules designed to offer a higher, more comprehensive level of training for developing strong leadership skills. In addition to the presentation materials, each program also provides ample opportunity for participants to practice what they have learned.

The Competent Communication manual (sometimes called the basic manual) helps you to develop the basic skills that you need to prepare and present an effective speech.

The manual is organized into ten separate projects, each with its own individual focus or objective. An extremely effective tool in developing your speaking skills, the Competent Communication manual never tells you exactly what to do or what to speak about, but rather it provides a set of guidelines for you to think about as you prepare your speech.

As an essential part of the Toastmasters program, another Toastmaster will evaluate each speech that you give, providing positive feedback and suggestions for improvement, as necessary.

After completing the Competent Communication manual, you earn Competent Communicator (CC) recognition and are able to focus your efforts on the projects in the advanced speech manuals of the Toastmasters program.

Your Club Vice President Education can submit an application for a CC or other award. To submit educational awards, login and go to the Club Business section of the Toastmasters International website.

The chart below lists the ten projects in the Competent Communication manual. For details about the projects in the manual click on the title.

1. The Ice Breaker

For your first speech project, you will introduce yourself to your fellow club members and give them some information about your background, interests, and ambitions. Practice giving your speech to friends or family members, and strive to make eye contact with some of your audience. You may use notes during your speech if you wish. Read the entire project before preparing your talk.

Objectives:
  • To begin speaking before an audience.
  • To discover speaking skills you already have and skills that need some attention
  • To introduce yourself to your fellow club members.
Time: 4 to 6 minutes

2. Organize Your Speech

Good speech organization is essential if your audience is to understand your presentation. You must take the time to put your ideas together in an orderly manner. You can organize your speech in several different ways; choose the outline that best suits your topic. The opening should catch the audience’s attention, the body must support the idea you want to convey, and the conclusion should reinforce your ideas and be memorable. Transitions between thoughts should be smooth.

Objectives:
  • Select an appropriate outline which allows listeners to easily follow and understand your speech.
  • Make your message clear, with supporting material directly contributing to that message.
  • Use appropriate transitions when moving from one idea to another.
  • Create a strong opening and conclusion.
Time: 5 to 7 minutes

3. Get to the Point

Every speech must have a general and a specific purpose. A general purpose is to inform, to persuade, to entertain, or to inspire. A specific purpose is what you want the audience to do after listening to your speech. Once you have established your general and specific purposes, you’ll find it easy to organize your speech. You’ll also have more confidence, which makes you more convincing, enthusiastic, and sincere. Of course, the better organized the speech is, the more likely it is to achieve your purpose.

Objectives:
  • Organize the speech in a manner that best achieves those purposes.
  • Ensure the beginning, body, and conclusion reinforce the purpose.
  • Project sincerity and conviction and control any nervousness you may feel.
  • Strive not to use notes.
Time: 5 to 7 minutes

4. How to Say It

Words are powerful. They convey your message and influence the audience and its perception of you. Word choice and arrangement need just as much attention as speech organization and purpose. Select clear, accurate, descriptive and short words that best communicate your ideas and arrange them effectively and correctly. Every word should add value, meaning, and punch to the speech.

Objectives:
  • Select the right words and sentence structure to communicate your ideas clearly, accurately and vividly.
  • Use rhetorical devices to enhance and emphasize ideas.
  • Eliminate jargon and unnecessary words. Use correct grammar.
Time: 5 to 7 minutes

5. Your Body Speaks

Body language is an important part of speaking because it enhances your message and gives you more credibility. It also helps release any nervousness you may feel. Stance, movement, gestures, facial expressions, and eye contact help communicate your message and achieve your speech’s purpose. Body language should be smooth, natural, and convey the same message that your listeners hear.

Read: Gestures: Your Body Speaks (Catalog #201), which you received in your New Member Kit.

Objectives:
  • Use stance, movement, gestures, facial expressions, and eye contact to express your message and achieve your speech’s purpose.
  • Make your body language smooth and natural.
  • Focus on methods of delivery, but do not overlook speech content.
Time: 5 to 7 minutes

6. Vocal Variety

Your voice has a major effect on your audience. A lively, excited voice attracts and keeps listeners’ attention. A speaking voice should be pleasant, natural, forceful, expressive, and easily heard. Use volume, pitch, rate, and quality as well as appropriate pauses to reflect and add meaning and interest to your message. Your voice should reflect the thoughts you are presenting.

Review Your Speaking Voice (Catalog #199), which you received in your New Member Kit.

Objectives:
  • Use voice volume, pitch, rate, and quality to reflect and add meaning and interest to your message..
  • Use pauses to enhance your message.
  • Use vocal variety smoothly and naturally.
Time: 5 to 7 minutes

7. Research Your Topic

Your speech will be more effective if you can support your main points with statistics, testimony, stories, anecdotes, examples, visual aids and facts. You can find this material on the Internet, at a library, and in other places. Use information collected from numerous sources and carefully support points with specific facts, examples and illustrations, rather than with just your own opinions.

Objectives:
  • Collect information about your topic from numerous sources.
  • Carefully support your points and opinions with specific facts, examples, and illustrations gathered through research.
Time: 5 to 7 minutes

8. Get Comfortable with Visual Aids

Visual aids help an audience understand and remember what they hear; they are a valuable tool for speakers. The most popular visual aids are computer-based visuals, overhead transparencies, flip charts, whiteboards, and props. The type of visual aid you choose depends on several factors, including the information you wish to display and the size of the audience. Visuals must be appropriate for your message and the audience, and be displayed correctly with ease and confidence.

Objectives:
  • Select visual aids that are appropriate for your message and the audience.
  • Use visual aids correctly with ease and confidence.
Time: 5 to 7 minutes

9. Persuade with Power

The ability to persuade – to get other people to understand, accept, and act upon your ideas – is a valuable skill. Your listeners will be more likely to be persuaded if they perceive you as credible, if you use logic and emotion in your appeal, if you carefully structure your speech and if you appeal to their interests. Avoid using notes because they may cause listeners to doubt your sincerity, knowledge, and conviction.

Objectives:
  • Persuade listeners to adopt your viewpoint or ideas or to take some action.
  • Appealing to the audience’s interests.
  • Use logic and emotion to support your position.
  • Avoid using notes.
Time: 5 to 7 minutes

10. Inspire Your Audience

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The Advanced Communication manuals train you for different speaking situations that Toastmasters can encounter outside the club environment.

There are 15 Advanced Communication manuals each of which includes five speech projects. The individual projects focus on a single, specific theme to help Toastmasters improve their communication skills in a particular area.

The chart below lists the titles of the Advanced Communication manuals. For details about the projects in the manual click on the title. The presentation time for some speech projects may include additional segments for such activities as question-and-answer periods.

You can order either individually or the complete library of Advanced Communication manuals online. You may find a printable list of all the advanced manuals here.

Presentation of two Advanced Communication manuals can help fulfill the requirements for the Advanced Communicator Silver (ACS), Advanced Communicator Bronze (ACB) or Advanced Communicator Gold (ACG) awards.

The Entertaining Speaker

Entertaining speakers are always in demand. Projects address preparing and delivering an entertaining speech, finding good stories and anecdotes to include in speeches, using humor, incorporating drama into presentations and presenting an after-dinner speech.  (order manual)

1. The Entertaining Speech

Objectives:
  • Entertain the audience by relating a personal experience
  • Organize an entertaining speech for maximum impact
Time: 5 to 7 minutes
Evaluation:
  • What indicated to you that the audience was entertained?
  • Briefly describe the talk’s organization as you perceived it.
  • How effectively did the speaker use vivid descriptions and anecdotes or stories?
  • How did the conclusion relate to the rest of the talk?
  • How could the speaker improve the talk?
  • What would you say is the speaker’s strongest asset in entertaining speaking?

2. Resources for Entertainment

Objectives:
  • Draw entertaining material from sources other than your own personal experience
  • Adapt your material to suit your topic, your own personality, and the audience
Time: 5 to 7 minutes
Evaluation:
  • What indicated to you that the audience was entertained?
  • What was the theme or message of the speech? How effectively was it supported by stories, anecdotes, or quotations?
  • How comfortable did the speaker appear when telling the stories, anecdotes, or quotations? Was the material presented in the speaker’s own words and suitable to his/her personality?
  • What parts of the speech were most effective? Which, if any, did not work well? Why?
  • How did the speaker’s body language and vocal variety add impact to the talk?
  • What could the speaker have done differently to be more effective?
  • What did the speaker do well?

3. Make Them Laugh

Objectives:
  • Prepare a humorous speech drawn from your own experience
  • Strengthen the speech by adopting and personalizing humorous material from outside sources
  • Deliver the speech in a way that makes the humor effective
Time: 5 to 7 minutes
Evaluation:
  • What indicated to you that the audience was entertained?
  • What made the speech humorous?
  • How well did the jokes and stories fit the theme of the talk?
  • How well did the speaker deliver the jokes or stories?
  • How comfortable and confident did the speaker appear to be while telling the jokes or stories?
  • How did the speaker’s body language and vocal variety add impact to the talk?
  • What could the speaker have done differently to be more effective?
  • What did the speaker do well?

4. A Dramatic Talk

Objectives:
  • Develop an entertaining dramatic talk about an experience or incident
  • Include vivid imagery, characters, and dialogue
  • Deliver the talk in an entertaining manner
Time: 5 to 7 minutes
Evaluation:
  • What indicated to you that the audience was entertained?
  • Describe the dramatic impact of the talk upon you.
  • How well did the speaker build in your mind vivid images of the situation being described?
  • How did the speaker’s use of vocal variety, body language, and facial expressions add to the speech?
  • What parts (if any) of the speech did not work well? How could the speaker improve them? What parts of the speech seemed most effective?
  • How well did the speaker build to a powerful climax?

5. Speaking After Dinner

Objectives:
  • Prepare an entertaining after-dinner talk on a specific theme
  • Deliver the talk using the skills developed in the preceding projects
Time: 8 to 10 minutes
Evaluation:
  • What indicated to you that the audience was entertained?
  • How effectively did the speaker capture the audience’s attention and hold it?
  • What was the theme of the talk? How easy was it for you to follow?
  • How effectively did the speaker deliver the jokes, stories, and/or anecdotes? Did they fit the talk’s theme?
  • What is your overall impression of the speaker’s approach to entertaining the audience?

Speaking to Inform

Informational speeches are one of the most common types, so most likely you will be asked to present one sometime. This manual contains information about organizing an informational speech, tailoring your speech to the audience, conducting a demonstration, presenting a report and delivering a speech about an abstract subject.  (order manual)

1. The Speech to Inform

Objectives:
  • Select new and useful information for presentation to the audience
  • Organize the information for easy understandability and retention
  • Present the information in a way that will help motivate the audience to learn
Time: 5 to 7 minutes
Evaluation:
  • What made the speech interesting?
  • How effectively did the speech opening capture and hold your attention?
  • How comfortable and familiar did the speaker appear to be with his/her material?
  • How confident and in control did the speaker appear to be?
  • What was the organizational structure of the speech?
  • How did the speaker encourage the audience to learn?
  • How effectively did the speaker relate new information to the common experiences and knowledge of the audience?
  • What could the speaker have done to make the talk more effective?
  • What would you say is the speaker’s strongest asset in informative speaking?

2. Resources for Informing

Objectives:
  • Analyze your audience regarding your chosen subject
  • Focus your presentation at the audience’s level of knowledge
  • Build a supporting case for each major point using information gathered through research
  • Effectively use at least one visual aid to enhance the audience’s understanding
Time: 5 to 7 minutes
Evaluation:
  • How well was the speech directed to the interests and background of the audience?
  • What methods did the speaker use to support his/her major points? How effective were these methods?
  • How did the visual aid(s) enhance audience understanding?
  • How knowledgeable did the speaker appear to be about he subject?
  • Did the speech appear to be well researched?

3. The Demonstration Talk

Objectives:
  • Prepare a demonstration speech to clearly explain a process, product, or activity
  • Conduct the demonstration as part of a speech delivered without notes
Time: 5 to 7 minutes
Evaluation:
  • How did the speaker make the talk relevant to the audience’s interest?
  • Describe the demonstration’s impact on you.
  • How appropriate was the choice of demonstration method?
  • Was each part of the demonstration clearly explained?
  • What could the speaker have done to make the demonstration more effective?
  • What was the most effective part of the demonstration?

4. A Fact-Finding Report

Objectives:
  • Prepare a report on a situation, event, or problem of interest to the audience
  • Deliver sufficient factual information in your report so the audience can make valid conclusions or a sound decision
  • Answer questions from the audience
Time: 5 to 7 minutes for the speech, plus 2 to 3 minutes the question and answer period
Evaluation:
  • How well did the speaker explain the purpose of the report to the audience?
  • Was the report organized clearly and logically?
  • If the speaker used visual aids, did they help the audience to understand the information more easily and quickly?
  • Was enough information given on which the audience could base a sound decision or draw valid conclusions?
  • How prepared did the speaker appear to be for the questions that were asked?
  • How effective was the speaker in responding in a positive manner to the questions that were asked?
  • How well did the speaker conclude the question and answer period?

5. The Abstract Concept

Objectives:
  • Research and analyze an abstract concept, theory, historical force, or social/political issue
  • Present the ideas in a clear, interesting manner
Time: 6 to 8 minutes
Evaluation:
  • How did the speaker define the scope of the speech subject?
  • Was the topic narrow enough to explain sufficiently in the time allotted?
  • How effectively did the speaker draw on experts’ opinions while discussing the subject?
  • How did the speaker make the talk interesting to the audience? How could the speaker have built greater interest?

Public Relations

Everyone benefits from the ability to present a good public image. Projects cover preparing a speech that will generate a favorable attitude toward you and your product, company or service, presenting a positive image of yourself and your company or organization on a radio talk show, persuading an audience to accept your viewpoint, addressing a hostile audience and communicating with the public during a crisis situation.  (order manual)

1. The Goodwill Speech

Objectives:
  • Prepare a talk that will build goodwill for your organization by supplying useful information of interest to the audience
  • Favorably influence the audience by skillful and friendly delivery of your talk
Time: 5 to 7 minutes
Evaluation:
  • How did the audience react to the speaker?
  • How was Toastmasters mentioned in the speech? Was it brought in smoothly and naturally, or did it seem”forced” like an advertisement?
  • Comment on the information presented. Did the speaker perform a service for the audience?
  • Assuming you knew nothing about this organization beforehand, would you be favorably impressed after this presentation? Why?
  • What else might the speaker have said to promote Toastmasters?

2. The Radio Talk Show

Objectives:
  • Present a positive image of you and your company or organization on a simulated radio talk show
  • Prepare a talk designed to build goodwill toward an organization by presenting factual information
  • Understand the dynamics of a successful radio talk show
  • Prepare for the questions that may be asked of you during the radio interview
Time: 3 to 5 minutes for the presentation, plus 2 to 3 minutes for questions and answers
Evaluation:
  • Was the guest’s expertise clearly established in the host’s introduction?
  • How relevant was the speech to the audience and its interests and goals?
  • How thorough was the speaker’s research?
  • How well did the speaker use vocal variety in conveying his or her message? Did it detract from or enhance the message?
  • How effectively did the speaker answer the questions asked?
  • Assuming you had no previous knowledge of the speaker’s organization, were you favorably impressed with the organization after listening to the presentation and the questions and answers? Why?
  • How effective did you think the speaker would have been on a”real” talk show?

3. The Persuasive Approach

Objectives:
  • Direct a persuasive appeal to the audience’s self-interests using a combination of fact and emotion in a speech delivered in such a manner that it appears extemporaneous
  • Persuade the audience to adopt your viewpoint by the use of standard persuasive techniques
  • Use at least one visual aid to enhance the audience’s understanding
Time: 5 to 7 minutes
Evaluation:
  • How convincing was the speaker’s argument on his or her viewpoint?
  • How effective was the speaker’s emotional appeal?
  • How closely did the presentation relate to the audience’s interests?
  • Comment on the smoothness and effectiveness of the talk.
  • How did the visual aid(s) contribute to the speaker’s persuasive effort?
  • How persuasive was the speech?
  • Did the speaker change your opinion? How?
  • What else might the speaker have done to convince you?

4. Speaking Under Fire

Objectives:
  • Prepare a talk to persuade a hostile audience to at least consider your position on a controversial issue
  • Demonstrate sincerity when presenting your viewpoint
Time: 3 to 5 minutes for the presentation, plus 2 to 3 minutes for questions and answers
Evaluation:
  • How effective was the speech’s organization?
  • How did the speaker use logic and facts in support of his or her viewpoint?
  • How effectively did the speaker use emotion and appeals to the audience’s self-interest in support of his or her viewpoint?
  • How well did the speaker use eye contact to demonstrate sincerity?
  • How did the speaker use his or her voice to influence the audience?
  • If the speaker used visual aids, how did they contribute to the presentation?
  • How effectively did the speaker answer the questions?
  • Assuming you were initially opposed to the speaker’s position, how would you feel after the presentation?

5. The Crisis Management Speech

Objectives:
  • Learn strategies for communicating to the media about a company crisis
  • Prepare a speech for the media about a company crisis that builds and maintains a positive image for the company
  • Answer questions from the media in a manner that reflects positively on the company
Time: 4 to 6 minutes for the presentation, plus 3 to 5 minutes for questions and answers
Evaluation:
  • How effectively did the speaker present his or her message?
  • How convincing was the speaker in explaining the company’s position on the situation?
  • How effectively did the speaker create and maintain a positive image of the company?
  • How skillfully did the speaker handle the questions?
  • What, if anything, could the speaker have said to better handle the situation?

Facilitating Discussion

Group discussions are common, and this manual provides instruction in facilitating the most common types of discussions. Learn about moderating a panel discussion, facilitating a brainstorming meeting, leading a problem-solving discussion, handling challenging people during discussions, and helping a problem-solving group achieve a consensus.  (order manual)

1. The Panel Moderator

Objectives:
  • Select a topic for a panel discussion
  • Identify different viewpoints to be addressed by panelists
  • Organize and moderate a panel discussion
  • Recommended Time: 28 to 30 minutes
  • Optional Time: 22 to 26 minutes
Evaluation:
  • Was the topic selected appropriate for a pane discussion?
  • In opening the panel discussion, how well did the moderator explain the topic and its purpose?
  • How well did the moderator introduce each panelist and their presentation topics?
  • How effectively did the moderator control the panel’s time?
  • How effectively did the moderator manage the question-and-answer session?
  • How could the moderator have been more effective?
  • What did the moderator do well?

2. The Brainstorming Session

Objectives:
  • Select a problem for a brainstorming session for which you serve as facilitator
  • Conduct a brainstorming session
  • Have participants reduce the list of ideas to the three best
  • Recommended Time: 31-33 minutes
  • Optional Time: 20 to 22 minutes
Evaluation:
  • Was the topic narrow enough and appropriately worded that the group could accomplish its
Objectives:
    within the allotted time?

  • How well did the facilitator encourage participants to contribute ideas?
  • What could the facilitator have done differently to help the group generate ideas?
  • How effectively did the facilitator guide the group in reducing the list of ideas to the three best or most practical ones?
  • In what way(s) could the facilitator have been more helpful to the group in making their decisions?
  • How well did the facilitator remain neutral during the discussion?
  • What did the facilitator do well?

3. The Problem-Solving Discussion

Objectives:
  • Discuss the three ideas generated in Project 2
  • Determine which one best resolves the problem
  • Recommended Time: 26 to 31 minutes
  • Optional Time: 19 to 23 minutes
Evaluation:
  • Was the topic narrow enough and worded appropriately that the group could reach a decision within the allotted time?
  • How well did the facilitator use different types of questions to encourage participants to contribute ideas, opinions, and suggestions?
  • Was the facilitator able to remain neutral during the discussion?
  • In what way(s) could the facilitator have been more helpful to the group as it tried to reach a decision?
  • How did the facilitator control the flow of the discussion so everyone had the opportunity to be heard?
  • What did the facilitator do well?

4. Handling Challenging Situations

Objectives:
  • Select a problem and ask club members to discuss and resolve it by either majority vote or by compromise
  • Serve as facilitator for the discussion
  • Effectively handle any member’s behavioral problems that may interfere with the discussion
  • Recommended Time: 22 to 32 minutes
  • Optional Time: 12 to 21 minutes
Evaluation:
  • Was the topic narrow enough and worded appropriately that the group could reach a decision within the allotted time?
  • How well did the facilitator encourage participants to contribute ideas, opinions, and suggestions?
  • How well did the facilitator remain neutral during the discussion?
  • How effectively did the facilitator handle those people with behavioral problems?
  • What could the facilitator do differently that may be more effective in handling the behavioral problems?
  • What did the facilitator do well?
  • In what way(s) could the facilitator be more helpful to the group as it tried to reach a decision?

5. Reaching a Consensus

Objectives:
  • To select a problem for the group to discuss and resolve
  • As facilitator, help the group reach a consensus
  • Recommended Time: 31 to 37 minutes
  • Optional Time: 20 to 26 minutes
Evaluation:
  • Was the topic narrow enough and worded appropriately that the group could reach a consensus within the allotted time?
  • How well did the facilitator encourage participants to contribute ideas, opinions, and suggestions?
  • Did the facilitator help the group identify areas of agreement and disagreement?
  • How effectively did the facilitator help the group explore alternatives?
  • How well did the facilitator remain neutral during the discussion?
  • In what way(s) could the facilitator have been more helpful to the group as it tried to reach a consensus?
  • What did the facilitator do well?

Specialty Speeches

Speakers are often called upon to give different kinds of talks. This manual contains information about giving the most common ones, and it covers impromptu talks, preparing inspirational speeches, selling a product, reading out loud and introducing a speaker.  (order manual)

1. Speak Off the Cuff

Objectives:
  • Develop an awareness of situations in which you might be called upon to deliver an impromptu speech
  • Understand how to prepare for impromptu speaking
  • Develop skill as a speaker in the impromptu situation by using one or more patterns to approach a topic under discussion; for example, comparing a past, present, and future situation or before and after
Time: 5 to 7 minutes
Evaluation:
  • How effectively did the speaker organize his or her ideas?
  • What pattern or patterns were used?
  • Did he or she present a clear and definite message?
  • How well did the speaker draw upon his or her background of special knowledge?
  • Did the speaker let the audience know that he or she was knowledgeable in that particular subject area?
  • Did the speaker convey confidence in his or her authority to discuss the topic?
  • Did the speaker base his or her statements on fact or opinion?
  • What was the audience reaction?

2. Uplift the Spirit

Objectives:
  • Identify and understand the basic differences and similarities between inspirational speeches and other kinds of speeches
  • Learn how to evaluate audience feeling and establish emotional rapport
  • Develop a speech style and delivery that effectively expresses inspirational content by moving the audience to adopt your views
Time: 8 to 10 minutes
Evaluation:
  • How did the audience respond to the speaker? Were they respectful? Tuned in to what was said? Were the emotionally moved? Did they believe in his or her views?
  • Comment on the information presented: Was it well thought out and easily understood? Did you detect any element of confusion, doubt, or uncertainty?
  • Comment on the speaker’s style and delivery, voice and gestures: Were they of a superior quality of expression and did they fit the occasion?
  • Did the speech satisfy the expectations of the audience? Did it uplift the spirit of the audience? Ask them.

3. Sell a Product

Objectives:
  • Understand the relationship of sales techniques to persuasion
  • Skillfully use the four steps in a sales presentation: attention, interest, desire, action
  • Identify and promote a unique selling proposition in a sales presentation
  • Be able to handle objections and close a prospective buyer
Time: 10 to 12 minutes
Evaluation:
  • Did the speaker get and hold the audience’s attention?
  • Did the speaker generate interest and desire by focusing on the benefits of the product or service to the customer?
  • Did the speaker offer a unique selling position (USP)?
  • Did the speaker build value into his or her speech through the use of positive word choice, personal enthusiasm, and effective use of displays and audiovisuals?
  • If any objections were voiced, did the speaker handle them effectively?
  • Did the speaker make the close (action) smoothly and at the appropriate time?
  • Did the speaker sell? If not, why not?

4. Read Out Loud

Objectives:
  • Arrive at an understanding of the elements that comprise oral interpretation and how it differs from preparing and giving a speech
  • Learn the preparation or planning techniques of effective interpretation
  • Learn the principles of presentation and develop skill in interpretive reading with regard to voice and body as instruments of communication
Time: 12 to 15 minutes
Evaluation:
  • Was the theme clearly understandable and the narrative or story line clear?
  • Did the reader make effective use of vocal variation, tone, mood, inflection, rhythm, and body movements to create an auditory and visual experience for the audience?
  • Did the reader convey a sense of the author’s style? If not, suggest technical areas the reader might work on.
  • Did the reader present the work leading to a crisis or major climax?
  • Were the introduction and transitions informative and effective?
  • Did the reader create an illusion of spontaneity during the presentation?

5. Introduce the Speaker

Objectives:
  • Focus on the special occasion talk from the standpoint of the introducer (function chairman, toastmaster, master of ceremonies)
  • Become knowledgeable and skilled in the functions associated with master of ceremonies
  • Handle the introduction of other speakers at a club meeting
Time: The duration of a club meeting
Evaluation:
  • Did the toastmaster make reference to the program to warm up the audience?
  • Did the toastmaster refer to the other speakers and their topics?
  • Did the toastmaster stimulate the interest of the audience and start the applause?
  • Did the toastmaster make reference to the qualifications of the other speakers?
  • Did the toastmaster highlight the other speaker’s backgrounds directly related to the subjects of the talks?
  • Did the toastmaster convey too much information about the other speakers’ topics?
  • Did the toastmaster wait for the other speaker to arrive the lectern before sitting down? Supplement: The Written Speech
  • Writing the Speech
  • An Effective Delivery

Speeches by Management

Managers encounter a variety of speaking situations in the work environment. This manual offers instruction in giving briefings, providing feedback, persuading and inspiring an audience, convincing an audience to accept change, and delivering bad news.  (order manual)

1. The Briefing

Objectives:
  • Organize your briefing materials, tailoring it to your audience’s needs
  • Give a briefing according to a specific objective so the audience will have an understanding of the information
  • Effectively handle a question and answer session following the briefing
Time: 3 to 5 minutes for speech, plus 2 to 3 minutes for question period
Evaluation:
  • Did the speaker make the purpose of the briefing clear?
  • How did the speaker tailor the briefing to the audience?
  • Did the speaker use easy-to-understand language to explain complex or multi-faceted ideas?
  • During the introduction, did he speaker supply necessary background information? Was the objective clear?
  • Were the main ideas summarized? When during the briefing were they summarized? How many times were they mentioned?
  • Did the briefing include an introduction, factual support, and a conclusion? Were the transitions between sections smooth?
  • Did the briefing include information that was not essential to the purpose? If so, give examples.
  • How well were the main ideas summarized during the conclusion?
  • How effectively did the speaker make use of visual aids? If they were not effective, explain why and suggest how they could have been.
  • How well did the speaker wrap up the Q&A session?

2. Appraise with Praise

Objectives:
  • Give a speech demonstrating the importance of how you personally use feedback techniques in your daily life.
  • Use constructive evaluation to help someone improve their performance.
  • Offer support to empower them to change
Time: 7 to 7 minutes
Evaluation:
  • How did the speaker’s presentation about the feedback process improve your understanding of that process?
  • Did the speaker use negative words in the evaluation? If so, suggest alternate words or phrases.
  • Were the evaluation techniques the speaker used effective in helping his or her partner to set new goals? If they were not effective, why weren’t they?
  • Did the evaluation include information that was not essential to the purpose? If so, give examples.
  • If the speaker used the techniques he or she demonstrated to influence you, would they be effective? Why? Why not?

3. Persuade and Inspire

Objectives:
  • Understand the concept of motivation
  • Use the described strategies to align the audience’s goals with your objective
  • Deliver a motivational speech and influence your audience to a specific action
Time: 5 to 7 minutes
Evaluation:
  • Did the speaker make his or her proposal understood?
  • Did the speaker establish mutual understanding? Did he or she appeal to the beliefs and values of the listeners?
  • Was the speaker positive? How did he or she show enthusiasm?
  • How did the speaker show the advantages of the proposal?
  • How and when did the speaker make use of gestures? Were they dynamic? Were they effective?
  • Did the speaker describe how his or her proposal would support the audience’s intrinsic motivators? How did he or she describe it?
  • Did the speaker inspire the audience? Describe briefly what techniques were used. Were they effective? How could they be improved?
  • Did the speaker persuade and inspire the audience to act?

4. Communicating Change

Objectives:
  • Introduce a new idea or change to established operations or methods
  • Show the audience how the change will benefit them
  • Overcome any resistance to the new idea and gain the audience’s support
Time: 5 to 7 minutes
Evaluation:
  • Did the speaker adequately explain the nature and scope of the change? How could the speaker improve?
  • How well did the speaker follow the four steps to develop their message?
  • Describe how the speaker overcame any audience resistance.
  • How did the speaker showcase the benefits to the audience?
  • Were you convinced that the chance proposed by the speaker would benefit you? Why or why not?

5. Delivering Bad News

Objectives:
  • Deliver bad news with tact and sensitivity
  • Organize your speech appropriately for your audience
  • Conclude with a pleasant note and maintain the audience’s goodwill
Time: 5 to 7 minutes for speech
Evaluation:
  • Did the speaker use the direct or indirect method for delivering bad news? How did the speaker use this method effectively?
  • How could the speaker improve his or her use of inclusive language?
  • What did you notice about the speaker’s tone of voice? How could the speaker improve?
  • Suggest ways the speaker could have organized his or her facts more effectively?
  • How would you have felt if the speaker used the demonstrated techniques to deliver bad news to you? What could the speaker do to make you more receptive to the news?

The Professional Speaker

Professional speakers can give a variety of presentations to a variety of audiences. This manual offers guidance in preparing and presenting a keynote address, an entertaining speech, a sales training speech, a seminar and a motivational speech. Includes information about marketing yourself as a professional speaker.  (order manual)

1. The Keynote Address

Objectives:
  • Identify the basic differences between keynote speeches and other kinds of speeches
  • Learn how to evaluate audience feeling and establish emotional rapport
  • Learn and use the professional techniques necessary for a successful keynote presentation
  • Develop a speech style and delivery that effectively inspires and moves the audience to adopt your views as a collective reaffirmation of its own
Time: 15 to 20 minutes, longer if club program allows
Evaluation:
  • What did the speaker say and do to arouse audience interest following the introduction?
  • Did the speaker communicate to the listeners that he or she was united with them by bonds of sympathy, common experience, and understanding?
  • How did the speaker project confidence and authority (voice, language, platform presence)?
  • Was the speaker’s language and style inspirational? Describe how.
  • Did the inspirational tone interpret or reinterpret existing feelings in the audience? Ask the audience. Did the speaker express audience emotion?
  • Did the speaker use appropriate humor to create a lightness of spirit in meeting audience expectations?
  • Did the speaker use interesting transitions to move from one point to the next?
  • Did the speaker use word pictures and dynamic examples?
  • Did the speaker give the audience a final thought to take away after the speech? What was it? What manner of closing was used to convey it?
  • What positive suggestions can you offer to assist the speaker in improving his or her performance?

2. Speaking to Entertain

Objectives:
  • Entertain the audience through the use of humor drawn from personal experience and from other material that you have personalized
  • Deliver the speech in a way that makes the humor effective
  • Establish personal rapport with your audience for maximum impact
Time: 15 to 20 minutes, longer if club program allows
Evaluation:
  • How was the opening handled? Was it effective? If not, why not?
  • Briefly describe the organization (basic outline) of the speech as you perceived it.
  • What indicated to you that the audience was entertained?
  • What techniques did the speaker use that were especially effective? Were there any that did not work? Why not?
  • What techniques did the speaker use in the body of the speech to establish and maintain humorous tone and rhythm?
  • How was the closing handled? Was it effective? If not, why not?
  • What would you say is the speaker’s strongest asset in entertaining an audience?
  • What positive suggestions can you offer to assist the speaker in improving his or her performance?

3. The Sales Training Speech

Objectives:
  • Tell a sales audience how to sell a product by using a planned presentation
  • Inform a sales training audience about the human experience of the buyer-seller relationship
  • Use entertaining stories and dynamic examples of sales situations
  • Inspire salespeople to want to succeed in selling
Time: 15 to 20 minutes, longer if club program allows
Evaluation:
  • What was unique about the speaker’s use of showmanship? How could it be improved?
  • Was the speaker’s opening effective? Why? If not, why not?
  • Did the speaker give the audience a system for selling? What was it called?
  • How did the speaker involve the audience? What techniques were used?
  • In what way did the speaker illustrate the buyer-seller relationship?
  • In what way did the speaker indicate how to handle buyers’ objections?
  • Was the speaker’s close effective? If not, why not?
  • Did the listeners feel they benefited from hearing the speaker? Ask them.
  • Did the speaker inspire the audience to go out and succeed in selling? Ask them.
  • What positive suggestions can you offer for improvements of the speaker’s presentation?

4. The Professional Seminar

Objectives:
  • Plan and present a seminar with specific learning
Objectives:
  • Relate to the audience by using a seminar presentation style
  • Use seminar presentation techniques to promote group participation, learning, and personal growth
Time: 20 to 40 minutes
Evaluation:
  • In opening the presentation, how did the speaker establish immediate rapport and hold audience attention?
  • Did the speaker orient the audience to specific learning
Objectives:
    ? What were they?

  • How did the speaker serve as a role model for the audience?
  • How effectively did the speaker relate to the audience (excellent, good, fair, poor)?
  • What behaviors or characteristics did the speaker project, e.g., enthusiasm, preparedness, humor, clarity and directness, encouraging feedback? Suggest areas for improvement.
  • Did the speaker both teach and entertain? Was the seminar interesting and important to the audience? Ask members to respond. Will it help them grow and personally benefit?

5. The Motivational Speech

Objectives:
  • Understand the concept and nature of motivational speaking
  • Apply a four-step motivational method with the purpose of persuading and inspiring
  • Deliver a motivational speech to persuade an audience to emotionally commit to an action
Time: 15 to 20 minutes, longer if club program allows
Evaluation:
  • Did the speaker make his or her proposal understood?
  • Did the speaker establish mutual understanding? Did he or she appeal to the beliefs and values of the listeners?
  • Was the speaker positive? Did he or she show enthusiasm?
  • How and when did the speaker make use of gestures? Were they dynamic? Were they effective?
  • Did the speaker build an incentive into the talk? What was the incentive?
  • Did the speaker inspire the audience? Describe briefly what techniques were used. Were they effective? How could they be improved?
  • Did the speaker persuade and inspire the audience to act? Ask the audience to comment if the speaker caused them to feel an emotional commitment.

Technical Presentations

Presenting technical information in a way that doesn’t bore the audience is challenging. Learn how to prepare technical briefings, design and present a proposal, talk about a technical subject to a nontechnical audience, present a technical paper and enhance a technical talk with the internet.  (order manual)

1. The Technical Briefing

  • In your opinion, was this speech interesting?
  • Was the technical material suitable for the interests and knowledge levels in the audience?
  • Did the speaker state his/her main message at the onset of the briefing?
  • Did the points and support data contribute to understanding and acceptance of the main message?
  • Was the technical material presented in a concise, logical manner?
  • Did the speaker’s delivery enhance the overall presentation effectiveness?
Objectives:
  • Using a systematic approach, organize technical material into a concise presentation
  • Tailor the presentation to the audience’s needs, interests, and knowledge levels
Time: 8 to 10 minutes
Evaluation:

2. The Proposal

(EXCELLENT / SATISFACTORY / SHOULD IMPROVE rating system)

  • Was the speaker’s main message clearly stated in terms of audience benefits?
  • Did the speaker clearly and logically support his/her main message?
  • Was the proposal appropriate in intent for the audience?
  • Was the proposal organized according to the”inverted pyramid” method?
  • Did the speaker effectively deal with audience questions?
  • During Q and A, did the speaker respond in a way that supported the main message?
  • How effective were the visual aids?
  • Was the speaker’s delivery as effective and convincing as his/her content?
Objectives:
  • To prepare a technical presentation advocating a product, service, idea, or course of action
  • To present your viewpoint logically and convincingly, using an inverted pyramid approach
  • To effectively use Microsoft PowerPoint with a laptop computer to illustrate your message
  • To effectively handle a question and answer period
Time: 8 to 10 minutes for speech, plus 3 to 5 minutes for question period
Evaluation:

3. The Nontechnical Audience

(EXCELLENT / SATISFACTORY / SHOULD IMPROVE rating system)

  • Topic selection (interesting, relevant)?
  • Absence of complexity (easy to understand)?
  • Opening (attention-getting)?
  • Organization (clear, logical)?
  • Support material (examples, comparisons that clarify and simplify)
  • Transitions (smooth, easy to follow)?
  • Language (simple, without technical jargon)?
  • Responses to audience (questions answered simply and directly)?
  • Visual aids (bold, simple, visible, smoothly handled)?
  • Delivery (vocal variety, body language, etc.)
Objectives:
  • Understand the principles of communicating complex information to nontechnical listeners
  • Build and deliver an interesting talk based on these principles
  • Answer audience questions that arise during the presentation
  • Use overhead transparencies to illustrate your message
Time: 10 to 12 minutes
Evaluation:

4. Presenting a Technical Paper

(no rating system)

  • Did the speaker discuss only the highlights of the technical paper or article during the verbal presentation?
  • Was the presentation tailored for the audience’s interests and knowledge levels?
  • How did the speaker make the presentation interesting?
  • What evidence indicated that the speaker prepared diligently for this project?
  • How effective were the speaker’s visual aids and the way they were used?
  • What presentation strengths does this speaker have, as displayed during this speech?
  • In your opinion, how could the speaker improve his or her delivery in subsequent speeches?
Objectives:
  • Deliver an interesting speech based on a technical paper or article
  • Effectively use a flipchart, overhead projector, or slides to illustrate your message
Time: 10 to 12 minutes
Evaluation:

5. Enhancing a Technical Talk with the Internet

(EXCELLENT / SATISFACTORY / SHOULD IMPROVE rating system)

  • Were extra materials on hand for those who needed them?
  • Did the presentation’s subject matter appear to be well coordinated with the pre- and postcommunications?
  • Did the recommended websites adequately support and/or enhance the speaker’s main message?
  • Did the electronic communications include enough pertinent material? What could have been added?
  • Did the electronic communications avoid unnecessary overlap? What could have been deleted?
  • Did the speaker effectively deliver the in-person portion of the presentation?
  • Did the speaker discuss the pre- or post-talk communications in a smooth and prepared manner?
  • Were the visual aids well designed and well presented to coordinate with the pre- and post-communications?
  • Please rate the overall effectiveness of the presentation.
Objectives:
  • Understand the nature and process of a technical presentation supported with professionallevel visual aids
  • Arrange pre-meeting communications via email
  • Find or create a post-meeting website for further dissemination of information supporting or enhancing your verbal presentation. You may create a web page and add it to your club’s website, making use of podcasting, webcasting, or a basic internet template
  • Use a desktop computer, Microsoft Word, a web browser, a simple graphics program for photos and other images, Microsoft PowerPoint as well as the venerable flipchart to support your presentation
Time: 12 to 15 minutes
Evaluation:

Persuasive Speaking

Successful people know how to influence and persuade others to accept their ideas, products or services. Projects cover selling a product, making “cold calls,” preparing a winning proposal, convincing an audience to at least consider your side of a controversial issue or subject and persuading listeners to help bring a vision and mission to reality.  (order manual)

1. The Effective Salesperson

Objectives:
  • Learn a technique for selling an inexpensive product in a retail store
  • Recognize a buyer’s though processes in making a purchase
  • Elicit information from a prospective buyer through questions
  • Match the buyer’s situation with the most appropriate product
Time: 8 to 12 minutes
Evaluation:
  • How well did the speaker explain the persuasive process used in retail sales of inexpensive items?
  • Was the speaker able to build rapport with the buyer?
  • How effective were the questions the speaker asked? How did the speaker use follow-up questions to elicit more information?
  • What did the speaker do to show attentiveness to and concern for the buyer?
  • How knowledgeable did the speaker appear to be about the product(s) he or she was selling?
  • Was the speaker friendly, courteous, and polite?
  • How effective were the speaker’s efforts to obtain commitment from the buyer?
  • What could the speaker have said to be more effective?
  • What did the speaker do especially well in the sales process?

2. Conquering the”Cold Call”

Objectives:
  • Learn a technique for”cold call” selling of expensive products or services
  • Recognize the risks buyers assume in purchasing
  • Use questions to help the buyer discover problems with his or her current situation
  • Successfully handle buyer’s objections and concerns
Time: 10 to 14 minutes
Evaluation:
  • How well did the speaker explain the persuasive process used in”cold call” sales of expensive items?
  • How effective were the questions in eliciting information from the buyer?
  • How effective were the questions in helping the buyer discover a problem exists?
  • Did the speaker avoid talking about his product until the buyer asked about it?
  • How well did the speaker handle any objections or concerns the buyer raised?
  • What could the speaker have said that would have been more effective?
  • What did the speaker do well?

3. The Winning Proposal

Objectives:
  • Prepare a proposal advocating an idea or course of action
  • Organize the proposal using the six-step method provided
Time: 5 to 7 minutes
Evaluation:
  • How clear was the proposal’s objective?
  • How well was the proposal directed to the intended audience?
  • Did the speaker address the negative and positive aspects of the proposal?
  • Was the proposal well organized and logical?
  • How effective was the speaker’s delivery?
  • What could the speaker have said to make the proposal more effective?

4. Addressing the Opposition

Objectives:
  • Prepare a talk on a controversial subject that persuades an audience to accept or at least consider your viewpoint
  • Construct a speech to appeal to the audience’s logic and emotions
Time: 7 to 9 minutes for the speech, plus 2 to 3 minutes for the question and answer period
Evaluation:
  • How convincing was the speaker’s presentation on his or her viewpoint?
  • How effectively did the speaker appeal to the listeners’ logic and emotions?
  • How well did the speaker use stories, anecdotes, and humor to add impact to the presentation?
  • Did the speaker appear sincere, friendly, and concerned for the audience?
  • How did the speaker’s voice and use of eye contact contribute to the presentation’s effectiveness?
  • How persuasive did you find the speech? Why?
  • What could the speaker have said to be more effective?
  • What did the speaker say that was especially effective?
  • How prepared did the speaker appear to be for the questions that were asked?
  • How effective was the speaker in responding in a positive manner to the questions that were asked?

5. The Persuasive Leader

Objectives:
  • Communicate your vision and mission to an audience
  • Convince your audience to work toward achieving your vision and mission
Time: 6 to 8 minutes
Evaluation:
  • How effectively did the speaker convey the vision and mission?
  • How did the speaker connect the vision and mission to the needs, wants, and hopes of the audience?
  • Did the speaker use stories and anecdotes to enhance the persuasive message?
  • What other devices (gestures, body language, vocal variety, etc.) did the speaker use to make the presentation more persuasive?
  • Did the speaker convince and motivate the audience to act?
  • What could the speaker have said to be more effective?
  • What did the speaker do well?

Communicating on Video

Video presentations require special preparation and attention to details. Learn how to present an editorial, appear as a guest on an interview program, be the host of an interview program, conduct a press conference and use video to train.  (order manual)

1. Straight Talk

Objectives:
  • To effectively present an opinion or viewpoint in a short time.
  • To stimulate giving a presentation as part of a video broadcast.
Time: 3 minutes ±30 seconds
Evaluation:
  • What was the news event or current issue on which the editorial was based?
  • What reaction did the speaker have toward the news event or issue? Was it clearly presented?
  • Did the speaker show sound logic and reasoning in explaining his/her viewpoint?
  • Were the words carefully chosen, short, and clearly pronounced?
  • Did the speaker relate convincingly to the camera?
  • Was the speaker’s appearance appropriate? How did his or her appearance affect the editorial?
  • How effective do you feel the editorial would have been had it actually been broadcast?

2. The Talk Show

Objectives:
  • To understand the dynamics of a video interview or “talk” show.
  • To prepare for the questions that may be asked of you during a video interview program.
  • To present a positive image on the video camera.
  • To appear as a guest on a simulated video talk show.
Time: 10 minutes ±30 seconds
Evaluation:
  • How prepared was the speaker? What indicated this?
  • How effectively did the speaker answer the questions? Did the speaker show enthusiasm?
  • How did the speaker use a story or anecdote to illustrate or emphasize a point?
  • Did the speaker appear relaxed, confident, and poised? Were the speaker’s gestures/body movements appropriate for the special requirements on video? Did the speaker relate appropriately to the studio audience?
  • How did the speaker’s appearance (clothing, makeup, etc.) enhance or detract from the presentation?
  • How effective do you feel the speaker would have been on a “real” talk show?

3. When You’re the Host

Objectives:
  • To conduct a successful video interview.
  • To understand the dynamics of a successful video interview or “talk” show.
  • To prepare questions to ask during the interview program.
  • To present a positive, confident image on the video camera.
Time: 10 minutes ±30 seconds
Evaluation:
  • How well prepared was the speaker?
  • How effectively did the speaker lead the interview? Were questions clear? Were they in logical sequence?
  • What was the guest’s field of expertise? Did the speaker make this clear in the guest’s introduction?
  • Did the speaker appear relaxed, confident, and poised? Were gestures/body movements appropriate for the special requirements of video?
  • How well did the speaker relate to the camera and the studio audience? Was eye contact with the camera made at the appropriate times?
  • How did the speaker’s appearance (clothing, makeup, etc.) affect your impression of the presentation?
  • How effective do you feel the speaker would have been on a”real” talk show?

4. The Press Conference

Objectives:
  • To understand the nature of a video press conference.
  • To prepare for an adversary confrontation on a controversial or sensitive issue.
  • To employ appropriate preparation methods and strategies for communicating your organization’s viewpoint.
  • To present and maintain a positive image on video.
Time: 4-6 minutes, plus 8-10 minutes for Q&A
Evaluation:
  • How effectively did the speaker present his or her message?
  • Was the speaker able to maintain control of the conference during the question and answer period?
  • How convincing was the speaker in explaining the company or organization’s position on the issue or situation? Was he or she prepared?
  • How effective was the speaker in building or maintaining a positive image for himself or herself and the company or organization?
  • Comment on the speaker’s appearance, gestures, and body movements. Were they appropriate for television?

5. Training On Video

Objectives:
  • To learn how to develop and present an effective training program on video.
  • To receive personal feedback through the videotaping of your presentation.
Time: 5-7 minutes, plus 5-7 minutes for video playback
Evaluation:
  • How was the training program directed toward the needs of the audience?
  • Was the training program organized clearly and logically? Was the audience given the information necessary to accomplish what the speaker wanted done?
  • Comment on the speaker’s voice, gestures, and facial expressions. Were they used with moderation or did they overpower the television viewer? Was the voice modulated in pitch and volume?
  • Did the speaker appear relaxed, confident, and poised? How well did the speaker relate to the television camera? What, if any, distracting mannerisms did the speaker display?

Storytelling

A good story enhances your speech and makes it memorable. This manual offers instruction in telling folk tales, personal stories, stories with morals, emotional stories and stories about historical events or people.  (order manual)

1. The Folk Tale

Objectives:
  • To tell a folk tale that is entertaining and enjoyable for a specific age group
  • To use vivid imagery and voice to enhance a tale
Time: 7 to 9 minutes
Evaluation:
  • How did the speaker attract your interest to the story? Were you entertained?
  • What techniques (tempo, rhythm, inflection, pause, volume) did the speaker use that were especially effective?
  • Comment on the speaker’s use of vocal variety in telling the story.
  • What parts of the story were most exciting? What parts (if any) slowed the story? What delivery technique(s) created or distracted from the effectiveness of the story?
  • What was the idea or mood the speaker was trying to convey? How was the idea or mood conveyed? Was the speaker successful?
  • Were you able to visualize the story in your mind? What parts of the story were most impressive?

2. Let’s Get Personal

Objectives:
  • To learn the elements of a good story
  • To create and tell an original story based on a personal experience
Time: 6 to 8 minutes
Evaluation:
  • How was the plot or point of the story developed?
  • How did the story build to a climax?
  • Were the characters well developed? How did you learn about them?
  • How did the speaker use description and dialogue to add color to the story?
  • Were you able to picture the characters and action as the speaker told the story? What, if anything, could the speaker have done to help you better visualize the characters and action?

3. The Moral of the Story

Objectives:
  • To understand the a story can be entertaining yet display moral values
  • To create a new story that offers a lesson or moral
  • To tell the story, using the skills developed in the previous two projects
Time: 4 to 6 minutes
Evaluation:
  • Was the story presented simply and clearly?
  • How did the speaker capture and hold your interest?
  • Were all the elements of a good story included (plot, setting, characters, action, etc.)? If not, which ones were missing and how did this affect the story?
  • How did the speaker use vocal variety to add to the story?
  • What was the twist to the story? Was it successful? Why or why not?

4. The Touching Story

Objectives:
  • To understand the techniques available to arouse emotion
  • To become skilled in arousing emotions while telling a story
Time: 6 to 8 minutes
Evaluation:
  • What emotions did you experience as the speaker told the story? How did the speaker use descriptive words and phrases to evoke emotion?
  • How did the speaker use dialogue to evoke emotion?
  • Did the story contain the basic elements of setting, characters, plot, conflict, and action? If not, which were missing? How did this affect the story?
  • Were the characters well developed? How did the speaker use description and dialogue to give them life?
  • How was the story developed? Was the plot or point clear?
  • How did the speaker build to a powerful climax?

5. Bringing History to Life

Objectives:
  • To understand the purpose of stories about historical events or people
  • To use the storytelling skills developed in the preceding projects to tell a story about a historical event or person
Time: 7 to 9 minutes
Evaluation:
  • Was the plot of the story clear?
  • To what degree did the speaker succeed in building the story to a climax?
  • How did the speaker develop the characters?
  • Did the speaker make effective use of description and dialogue in telling the story?
  • Did you gain greater insight into the historical event or person the speaker was telling about?
  • How effectively did the speaker use vocal variety while telling the story? Did the speaker display distracting gestures or mannerisms?

Interpretive Reading

Reading words written by someone else requires a special set of skills. Projects include reading stories, poetry, monodramas, plays and famous speeches.  (order manual)

1. Read a Story

Objectives:
  • To understand the elements of interpretive reading
  • To learn how to analyze a narrative and plan for effective interpretation
  • To learn and apply vocal techniques that will aid in the effectiveness of the reading
Time: 8 to 10 minutes
Evaluation:
  • Was the theme understandable and the storyline clear?
  • To what degree did the speaker achieve the author’s purpose in projecting the meaning and the emotions of the message?
  • How did the speaker emphasize the words which were important in revealing the narrative’s meaning and emotions?
  • How did the speaker build the story’s climax?
  • Did the introduction and transitions (if any) help you better understand the narrative?
  • Was the speaker able to establish and maintain eye contact with the audience?
  • Did the speaker appear to be spontaneous during the presentation?
  • What could the speaker have done differently to improve the presentation?
  • What did you like about the presentation?

2. Interpreting Poetry

Objectives:
  • To understand the differences between poetry and prose
  • To recognize how poets use imagery, rhythm, meter, cadence, and rhyme to convey the meanings and emotions of their poetry
  • To apply vocal techniques that will aid the effectiveness of the reading
Time: 6 to 8 minutes
Evaluation:
  • How was the speaker able to express the thoughts and emotions of the poem?
  • Did the speaker understand the poem? Was the speaker able to envision the pictures painted by the poet?
  • Did the speaker make effective use of pauses, rhythm, and cadence?
  • Did the speaker avoid a”sing-song” rhythm?
  • What kind of eye contact did the speaker have with the audience? Was it appropriate for the type of presentation?
  • Was the speaker well prepared and familiar with the material?
  • What could the speaker have done differently to improve the presentation?
  • What did you like about the presentation?

3. The Monodrama

Objectives:
  • To understand the concept and nature of the monodrama
  • To assume the identity of a character and to portray the physical and emotional aspects of this character to an audience
Time: 5 to 7 minutes
Evaluation:
  • Was the character clearly defined by the speaker?
  • Did the speaker effectively express the conflict in which the character was involved?
  • How effectively did the speaker use voice and gestures/body movements?
  • Did the speaker successfully avoid eye contact with the audience?
  • With what parts of the monodrama did the speaker appear most comfortable?
  • Did the speaker display any distracting mannerisms?
  • What could the speaker have done differently to improve the presentation?
  • What did you like about the presentation?

4. The Play

Objectives:
  • To adapt a play for interpretive reading
  • To portray several characters in one reading, identifying them to the audience through voice changes and movement
Time: 12 to 15 minutes
Evaluation:
  • Were the characters vocally, physically, and emotionally distinct? Were character changes smooth and quick?
  • Did the pitch or tempo of any character distract you?
  • Was the plot of the play clear? Was the play properly cut so it flowed smoothly? Were transitions clear?
  • How did the speaker build to the climax of the play?
  • Did the speaker have eye contact with the audience? Was eye contact appropriate for this presentation?
  • What could the speaker have done differently to improve the presentation?
  • What did you like about the presentation?

5. The Oratorical Speech

Objectives:
  • To understand the structure of an effective speech
  • To interpret and present a famous speech
Time: 8 to 10 minutes
Evaluation:
  • Did the speaker reveal the original speaker intelligently, significantly, and with adequate feeling?
  • Was the speaker comfortable with the speech?
  • How did the speaker establish rapport with the audience? Did the speaker address the audience, not the book?
  • Did the speaker inspire the audience?
  • What could the speaker have done differently to improve the presentation?
  • What did you like about the presentation?

Interpersonal Communication

Everyday life presents challenging communication situations. Topics in this manual include conversing with ease, negotiating, handling criticism, coaching someone to improve performance and expressing dissatisfaction effectively.  (order manual)

1. Conversing With Ease

Objectives:
  • Identify techniques to use in conversing with strangers
  • Recognize different levels of conversation
  • Initiate a conversation with a stranger
  • Use open-ended questions to solicit information for further conversation
Time: 10 to 14 minutes
Evaluation:
  • How well did the speaker explain the value of conversational skills and different conversational techniques?
  • How effectively did the speaker initiate the conversation?
  • How did the speaker establish common interest with the other person?
  • How effectively did the speaker use open-ended questions to carry on the conversation?
  • How did the speaker advance from one level to another? (The levels are small talk, fact disclosure, viewpoints and opinions, personal feelings.)
  • How comfortable did the speaker appear to be in the conversation?
  • What could the speaker have said differently that may have been more effective?

2. The Successful Negotiator

Objectives:
  • Employ win/win negotiating strategies to achieve your goals
  • Enjoy the benefits of win/win negotiating
Time: 10 to 14 minutes
Evaluation:
  • How clearly did the speaker explain the negotiation process?
  • How did the speaker break the ice and establish a good relationship with the other party?
  • How effectively did the speaker address the needs and wants of the other party?
  • Did the speaker clearly indicate his or her wants and needs and the reasons for them?
  • Did the speaker achieve his or her goal?
  • What could the speaker have said or done differently to be more effective?

3. Diffusing Verbal Criticism

Objectives:
  • Respond non-defensively to verbal criticism
  • Employ a five-step method to identify the problem, diffuse the attack, and arrive at a solution
Time: 10 to 14 minutes
Evaluation:
  • How effectively did the speaker explain how to handle verbal criticism?
  • Did the speaker respond non-defensively to the criticism?
  • How did the speaker indicate he or she was listening to the criticism with an open mind?
  • How did the speaker determine the reason(s) for the criticism?
  • Was the speaker able to discuss a solution with the criticizer?
  • What could the speaker have said or done differently that would have been more effective?

4. The Coach

Objectives:
  • Determine reasons for someone’s substandard performance
  • Coach the person to improved performance
Time: 10 to 14 minutes
Evaluation:
  • How clearly did the speaker explain the coaching process?
  • What was preventing the person from performing satisfactorily? How did the speaker determine this reason?
  • How effectively did the speaker begin the coaching session?
  • How did the speaker work with the person to arrive at a solution?
  • Did the speaker focus on describing behavior rather than evaluating or judging it?
  • How did the speaker avoid putting the person on the defensive?
  • How effective was the coaching session? If you were the person being coached, would you be motivated to improve?

5. Asserting Yourself Effectively

Objectives:
  • Enjoy the physical and mental benefits of being assertive
  • Employ the four-step method for addressing a problem and asking for help
  • Overcome resistance to your requests
Time: 10 to 14 minutes
Evaluation:
  • How well did the speaker explain how to express dissatisfaction effectively?
  • How effectively did the speaker follow the four-step method when addressing the problem?
  • Did the speaker clearly state the problem and the remedy?
  • If you were the other person, would you want to fulfill the speaker’s request?
  • How did the speaker overcome resistance?

Special Occasion Speeches

Special events present special speaking opportunities. This manual provides instruction in giving toasts, speaking in praise/giving a eulogy, “roasting” someone and presenting and accepting awards.  (order manual)

1. Mastering the Toast

Objectives:
  • Recognize the characteristics of a toast
  • Present a toast honoring an occasion or a person
Time: 2 to 3 minutes
Evaluation:
  • How well did the speaker indicate the occasion or person being honored?
  • Describe how effectively the speaker personalized the toast.
  • Were stories, anecdotes, or quotes used?
  • How effectively did the speaker use vocal variety and eye contact in presenting the toast?
  • Was the toast appropriate for the occasion or person being honored?
  • What could the speaker have done differently to make the toast more effective?
  • What did you like about the toast?

2. Speaking in Praise

Objectives:
  • Prepare a speech praising or honoring someone, either living or dead
  • Address five areas concerning the individual and his/her accomplishments
  • Include anecdotes illustrating points within the speech
Time: 5 to 7 minutes
Evaluation:
  • How well did the speech suit the occasion?
  • What parts of the speech were most effective?
  • How effectively did the speaker identify and illustrate the individual’s qualities, accomplishments, power and inspiration sources, and his/her impact on society and history?
  • How did the speaker use this individual’s qualities and accomplishments to inspire the audience?
  • How well did the speaker use stories and anecdotes concerning the individual to illustrate points?
  • What could the speaker have done differently to make the speech more effective?
  • What did you like about the speech?

3. The Roast

Objectives:
  • Poke fun at a particular individual in a good-natured way
  • Adapt and personalize humorous material from other sources
  • Deliver jokes and humorous stories effectively
Time: 3 to 5 minutes
Evaluation:
  • How well were the jokes and anecdotes adapted to the occasion and to the individual being roasted?
  • How did the speaker’s delivery contribute to or hinder the effectiveness of the humorous material?
  • How effective were the jokes and anecdotes?
  • How did the speaker’s body language and vocal variety add to the impact of the roast?
  • What could the speaker have done differently to make the speech more effective?
  • What did you like about the speech?

4. Presenting an Award

Objectives:
  • Present an award with dignity and grace
  • Acknowledge the contributions of the recipient
Time: 3 to 4 minutes
Evaluation:
  • Did the speaker clearly explain the purpose of the award?
  • How effectively did the speaker convey the reasons the recipient deserved the award?
  • How sincere was the speaker in his/her praise?
  • What could the speaker have done differently to make the speech more effective?
  • What did you like about the speech?

5. Accepting an Award

Objectives:
  • Accept an award with dignity, grace, and sincerity
  • Acknowledge the presenting organization
Time: 5 to 7 minutes
Evaluation:
  • How effectively did the speaker express gratitude to the organization presenting the award?
  • How did the speaker recognize the organization presenting the award?
  • How sincere was the speaker in his/her thanks and gratitude?
  • Did the speaker appear comfortable and gracious while accepting the award?
  • What could the speaker have done differently to make the speech more effective?
  • What did you like about the speech?

Humorously Speaking

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Successful Club Series

The Successful Club Series is a set of 10-15 minute educational speeches focused on improving the quality of club meetings, with tips on attracting and maintaining members. This program is usually presented during a club meeting. Included in the program are a script outlining the workshop and a PowerPoint presentation.

The chart below provides information about each of the Successful Club Series presentations along with a link for members to download the module at no cost. The Successful Club Series is also available individually or as a set in hard copy (shop online).

Note that you will need to login to the Toastmaster site in order to download or purchase hard copies of the series.

Presentation of a Successful Club Series module can help fulfill one of the requirements for Advanced Communicator Silver (ACS) or Advanced Leader Bronze (ALB) award.

Presentation
(link to order)
Description Digital Content
Moments Of Truth How to recognize and deal with situations critical to club success. This self-evaluation tool essential to every club’s success is described in detail here. 290DCD
download
Finding New Members For Your Club Ways to help you seek out those vital new members! 291DCD
download
Evaluate to Motivate Give an evaluation that benefits the speaker and the audience! 292DCD
download
Closing the Sale Exercise your powers of persuasion during those moments when a guest is deciding to join. 293DCD
download
Creating The Best Club Climate Techniques for creating and maintaining a healthy club environment. 294DCD
download
Setting the Stage for Success: Meeting Roles and Responsibilities Does your club involve everyone at every meeting? 295DCD
download
Mentoring A mentor program offers many benefits for your club and its members. This program defines mentoring, explains benefits and discusses responsibilities of mentors. 296DCD
download
Keeping The Commitment Discusses the 10 standards that comprise “A Toastmasters Promise.” Includes 25 promise cards. 297DCD
download
Going Beyond Our Club Find out about learning and leadership opportunities available to members in addition to regular club meetings and activities. 298DCD
download
How To Be A Distinguished Club A terrific tool to use to explain and promote the Distinguished Club Program to the members of your club. Includes a copy of Distinguished Club Program booklet. 299DCD
download
The Toastmasters Educational Program What does it take to receive the Competent Communicator award? What about the Competent Leader? This module provides a terrific education program orientation. The information is valuable to new and experienced members. 300DCD
downloa

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Success Communication Series

The Success Communication Program is comprised of several modules designed to offer a higher, more comprehensive level of training for developing and improving communication skills. In addition to the presentation materials, each program also provides ample opportunity for participants to practice what they have learned.

Each module is conducted as a workshop of one or more sessions with five or more participants from your club, company, or community. Every module includes a script and instructions for presenting the program. Most modules also include PowerPoint presentations and participant notebooks.

As the seminar leader, you will

  • Develop strong presentation skills
  • Improve your training abilities
  • Demonstrate teaching skills in a workshop environment
  • Learn the “ins and outs” of meeting planning
  • Gain expertise with visual aids
  • Provide a much needed educational service to others

Presentation of a Success Communication Program can help fulfill one of the requirements for Advanced Communicator Gold (ACG) award.

The chart below lists the titles of the Success/ Communication modules. Click on the titles to see a summary of an individual module.

The Art of Effective Evaluation

To many people, evaluations are the most important aspect of the Toastmaster’s program. No matter what your vocation, the ability to effectively evaluate any situation or condition is a necessity. In delivering this program you will teach the finer points of offering constructive criticism.

Exercises  • Identifying reasons why people need to become more effective speakers
   • Recognizing the factors that contribute to the club’s evaluation climate
   • Determining overall evaluation strengths and weaknesses
   • Building self-esteem through evaluation
   • Practicing evaluation skills
Time: 2.5 – 3 hours
Item: 251 Order Online

Building Your Thinking Power Part I: Mental Flexibility

Mental flexibility can be defined as a way of thinking – an atitude. It’s a way of approaching situations that allows you to adapt your behavior so you can achieve the best outcomes. By increasing your mental flexibility, you become a better listener, a keener observer, a more skilled thinker and a more effective problem solver.

Exercises  • Developing listening and feedback skills
   • Exercising perceptual skills and mental flexibility
   • Interpreting information in an open-minded way
   • Determining what causes people to react negatively
   • Increasing awareness of varying points of view
   • Illustrating the importance of suspending value judgments and waiting for more information
   • Learning semantic flexibility and its impact on the thinking process
   • Thinking strategically
Time: 2 – 2.5 hours
Item: 253 Order Online

Building Your Thinking Power Part II: The Power of Ideas

People who are skilled at producing new ideas can make a profoundly important contribution to our society. This program will clarify the basic principles of creative thinking and explore specific techniques that can make all of us more effective idea producers.

Exercises  • Understanding the difference between covergent and divergent thinking
   • Enhancing imagination
   • Producing fluent ideas
   • Exercising the skill of hypnothesing
   • Creating ideas through brainstorming
Time: 2 – 2.5 hours
Item: 254 Order Online

From Speaker to Trainer

Many businesses and organizations have realized the importance of training. Properly trained people increase productivity and make fewer mistakes. But how do you train people? In this program, you’ll teach the five steps involved in preparing and presenting a training program using adult learning principles. You’ll also teach the roles of trainers and the differences between public speaking and training while providing practical experience in facilitating discussion and conducting exercises. You’ll teach how to make the learning experience enjoyable too.

Exercises  • Conducting warm up exercises
   • Determining participant’s expectations
   • Conducting a gap analysis
   • Writing training objectives
   • Identifying the characteristics of an effective trainer
   • Conducting an effective role play
   • Determining presentation styles
   • Preparing a lesson plan
   • Handling difficult behavior
   • Applying your skills
Time: 4.5 hours
Item: 257 Order online

How to Listen Effectively

When other people talk, do you listen to what they mean or do you just hear what they say? Listening is a much more active skill than some may think. Effective listening requires certain techniques for receiving, organizing and interpreting what has been said. In delivering this program you will help others to recognize and develop these skills.

Exercises  • Developing skills in active listening
   • Studying barriers to effective listening
   • Identifying situations in which active listening is important
   • Creating an awareness of the need for effective listening
   • Learning how to avoid distractions
   • Promoting listening readiness
   • Eliminating hasty judgements when listening
   • Practicing listening to understand
Time: 2.5 – 3 hours
Item: 242 Order Online

Speechcraft

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Success Leadership Series

Success Leadership Series is comprised of several modules designed to offer a higher, more comprehensive level of training for developing strong leadership skills. In addition to the presentation materials, each program also provides ample opportunity for participants to practice what they have learned.

Each module is conducted as a workshop of one or more sessions with five or more participants from your club, company or community. Every module includes a script and instructions for presenting the program. Most modules also include PowerPoint presentations and participant notebooks.

As the seminar leader, you will

    • Develop strong presentation skills
    • Improve your training abilities
    • Demonstrate teaching skills in a workshop environment
    • Learn the “ins and outs” of meeting planning
    • Gain expertise with visual aids
    • Provide a much needed educational service to others

Presentation of a Success Leadership Series can help fulfill one of the requirements for Advanced Communicator Gold (ACG) award.

The chart below lists the Success Leadership Series modules. Click on the titles to see a summary of an individual module.

How to Conduct Productive Meetings

Learn the techniques and dynamics for conducting productive meetings in any group. A group leader working from a coordinator’s guide reviews the techniques and dynamics of small group meetings. Materials for eight people.  (order materials)

Exercises:
  • Effective purpose statements
  • Leading a meeting
Time: 1 hour

Improving Your Management Skills

Managers are an integral part of any organization. Our society depends on the goods and services provided by the organizations these individuals manage. Each of us has experience with managers every day, directly and indirectly, as we come into contact with businesses and other organizations. Whether we have positive experiences in these encounters depends greatly on the people who manage them. This program helps participants develop the skills and qualities required to be an effective manager and shows how they can incorporate them into their own work. Materials for 10 participants.  (order materials)

Exercises:
  • Defining management
  • Identifying the four major management skills
  • Setting goals
  • Motivating others
  • Coaching for succes
  • Solving problems
Time: 2.5 – 3 hours

Leadership Part I: Characteristics of Effective Leaders

Leaders influence and inspire group members and motivate followers to achieve a mission or goal. They have power. This educational workshop explores the qualities, values and styles effective leaders display and helps participants identify their own leadership style and determine the team’s leadership needs. Materials for 10 participants.  (order materials)

Exercises:
  • Determining your leadership style
  • Determining team leadership need
  • Discussing leadership gaps and leadership matches
Time: 90 minutes

Leadership Part II: Developing Your Leadership Skills

To be an effective leader, you must have the ability to accept and overcome challenges. By being a positive influence, you will help members to function productively and to deliver quality performance. This module teaches the skills and techniques needed to be an effective leader, such as contracting for excellence, team-building, motivation and coaching. Materials for 10 participants.  (order materials)

Exercises:
  • Discussing personal fulfillment
  • Discussing contracts
  • Discussing motivation
  • Coaching team members to improve performance
Time: 60 to 90 minutes

Leadership Part III: Working in the Team Environment

This educational program helps participants learn to use their leadership skills as they pertain to working with and leading teams. Materials for 10 participants.  (order materials)

Exercises:
  • Developing team relations
  • Encouraging commitment
  • Providing structure
  • Building trust
  • Resolving conflict
Time: 60 to 90 minutes

Parliamentary Procedure in Action

Appropriate rules of order are a must in most corporations, assoc

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Club Administration

One of the most important activities for any club is keeping a handle on all of the administrative details required to ensure the smooth operation of your club. Common duties include completing the basic paperwork, tracking deadlines, communicating with other Toastmasters groups, and building club membership. Performing these duties in a timely fashion not only helps the Toastmasters organization support its members, but it also provide a strong sense of accomplishment to those helping fulfill these duties.

While tracking these activities may not seem very “rewarding,” learning how to manage administrative tasks is an important part of developing your leadership skills. Please review the brief descriptions below to better understand the administrative tasks involved in running your club.

Club Officers Roles
Each of the officers in a Toastmasters club has certain responsibilities to fulfill in supporting the club and its members. There are several officer positions within each Toastmasters club both to spread the workload fairly and to expand the leadership opportunities for club members.

Club Officer Tasks
As a club officer, you will be asked to complete several forms and reports for your club and Toastmasters International. Keeping track of all of these documents can sometimes seem a daunting task. To help clarify these duties, the district has compiled a basic list outlining the most important administrative tasks required of clubs.

Club Officer Checklist
Details the month-to-month activities and events each club officer should be addressing.

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Club Officer Roles

Each of the officers in a Toastmasters club has certain responsibilities to fulfill in supporting the club and its members. There are several officer positions within each Toastmasters club both to spread the workload fairly and to expand the leadership opportunities for club members.

Filling an officer role does not mean that you are required to do the job alone. Being an officer simply means that you are responsible for ensuring that the job gets done. As an officer, you are allowed – indeed, encouraged – to ask other members of the club to help you fulfill your duties.

Serving as a club officer for at least six months satisfies one of the requirements for Advanced Leader Bronze (ALB) recognition.

Some club elect new officers every six months (semiannually) while other clubs hold elections once a year (annually). This usually depends on whether the club meets every week or every two weeks. Semiannual terms are an option available only to clubs that meet weekly.

Preparing to Be a Club Officer
One of the most important things to do in preparing for a club officer position is to attend one of the Club Officer Training sessions sponsored by the district. (In fact, attending these sessions is one of the goals for helping make your club a Distinguished Club.) Please make every effort to attend training so you can receive the support you need to better serve your club.

Transferable Skills
Think that being a club officer is all work and no benefit? Think again! Check out the transferable skills you can develop by being a club officer. It’s a win/win for all! A table showing the transferable skills for each office is available here with those for each office shown below with the office description.

Club Executive Team
Collectively, a club’s officers are referred to as the club’s Executive Team. The club officer positions and their respective responsibilities are listed below:

  • President
  • Vice President Education
  • Vice President Membership
  • Vice President Public Relations
  • Secretary
  • Treasurer
  • Sergeant at Arms
  • Immediate Past President

President
The President is the chief executive officer for the club. The primary responsibilities of this role involve the general supervision and operation of the club.

The President presides at club meetings and directs the club in meeting the members’ needs for educational growth and leadership. In cooperation with the other officers, the President establishes long-term and short-term goals for the club.

In additon to his or her club role, the President is also a member of the Area Council. An Area Council is the management group for the area. The council helps each club in the area provide a positive and supportive learning environment in which every member has the opportunity to develop communication and leadership skills. Additionally, the Area Council helps keep clubs focused and on track to achieve goals.

Transferable Skills: Team building/Leading, Strategic Planning/Guidance, Conflict Resolution, Negations/Project management, Meeting Facilitation, Time Management, Parliamentary Processes, Consulting, Coaching and Networking

Vice President Education
The Vice President Education (VPE) manages all educational programs within the club. The primary responsibilities of this role involve ensuring that all members continue their progress toward their own individual educational goals.

The VPE plans, organizes, and implements meeting schedules to include speeches, educational modules, and other events sufficient to meet both individual and club objectives. When members complete a speech or other major achievement, the VPE will sign or initial the appropriate documentation and contact Toastmasters International to ensure proper recognition. New members will receive orientation and be assigned a mentor by the VPE.

In addition to his or her club role, the Vice President Education is also a member of the Area Council.

Transferable Skills: Scheduling, Conflict Resolution, Negotiations, Strategic Planning, Time Management, Recognition Incentives, Event/Meeting Planning, Personnel Development, Career Planning, Training and Networking

Vice President Membership
The Vice President Membership (VPM) manages the activities that sustain and increase the number of members in the club. The primary responsibilities of this role involve marketing and some administration.

The VPM plans, organizes, and implements a continuous marketing effort to ensure that club membership remains above club charter strength (20 members). This is accomplished both by retaining current members (working with the VPE) and by gaining new members (working with the VPPR). The VPM is responsible for the semi-annual membership reports to Toastmasters International and for keeping the membership roster and attendance records.

In addition to his or her club role, the Vice President Membership is also a member of the Area Council.

Transferable Skills: Personnel Orientation, Personnel Development, Career Planning, Customer service, Public Relations, Reward/Incentive, Planning, Campaign Development, Marketing and Sales, Consulting, Seminar Development and Networking

Vice President Public Relations
The Vice President Public Relations (VPPR) manages the creation and maintenance of the club’s image. The primary responsibilities of this role involve both internal and external communications.

The VPPR plans, organizes, and implements programs to maintain the positive image of the club and of Toastmasters for an audience consisting of all guests, members and the general public. Common activities in this role include press releases, publicity campaigns, website maintenance, media representation, and club newsletters.

Transferable Skills: Media Relations, Campaign Development, Reward/Incentive, Planning, Consulting, Journalism, Publications, Advertising and Promotion, Photography, Graphic Design, Seminar Development and Networking

Secretary
The Secretary manages all record-keeping and correspondence. The primary responsibilities of this role involve handling administrative details between the club and Toastmasters International and keeping the club’s documents available and up-to-date.

The Secretary maintains the club’s records, including club by-laws and the club constitution. Additionally, the Secretary handles and maintains new member applications, updated membership records, supply orders, officer lists, and past club records. The Secretary also records and reads the minutes for club meetings and for meetings of the Executive Team.

Transferable Skills: Report Writing, Policy Administration, Purchasing, Order Processing, Historian/Librarian, Research, Document Control and Event Coordination

Treasurer
The Treasurer manages the club’s financial health. The primary responsibilities of this role involve handling the club’s finances, including the collection of club dues and the payment of all bills.

The Treasurer receives and disburses funds to further the operation of the club and its officers. All club accounts are managed by this office. Twice annually, the Treasurer must notify members of dues collection and then collect club dues from each member.

Transferable Skills: Budget Preparation, Revenue Tracking, Revenue Forecasting, Revenue Generation, Money Management, Policy Administration, Purchasing and Consulting

Sergeant at Arms
The Sergeant at Arms (SAA) manages the club’s meeting facilities and decorum. The primary responsibilities of this role involve all those tasks expected of the host of the meeting.

The SAA arranges the room and setup for all meetings, sets out and cares for the club’s materials and supplies, and greets members – and especially guests – as they come in the door.

Transferable Skills: Report Writing, Inventory Management, Master of Ceremonies, Interpersonal/Communication Skills, Customer Service, Negotiations, Consulting and Event Planning

Immediate Past President
The Immediate Past President guides and supports the Executive Team. The primary responsibilities of this role involve serving as a resource for new officers and ensuring continuity with past terms.

The Immediate Past President chairs the Nominating Committee, assists in preparing the Club Success Plan, and promotes the club’s efforts to be recognized under the Distinguished Club Program.

Transferable Skills: Team Building, Strategic Guidance, Consultation, Training, Coaching, Career Planning, Parliamentary Processes and Policy Administration

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Club Officer Tasks

 

Listed below is a list of administrative tasks that will help your club operate efficiently and effectively. Some of these tasks are ongoing activities, while others occur on a calendar basis.

Note: A club officer can add and update basic club information such as new members,semi-annual dues, educational awards, club information, etc. online. See the Club Central page for information (only available to club officers; login required).

Calendar Activities

First Half of Toastmasters Year
July-August Attend Club Officer Training
July-August Invite your Area Director for a visit
August Hold internal Club Evaluation and Humorous Speech contest

Notify your Area Director of the winner(s)

September 1 Start collecting dues from club members
September Attend Area Evaluation and Humorous Speech contest
October 1 Send Semi-Annual Membership Report and member dues to Toastmasters International before October 1
October Attend Division Evaluation and Humorous Speech contest
November Hold club officer elections
(if your club elects officers in six-month terms)
November Attend Fall District Conference
• District Council Business Meeting
• District Evaluation and Humorous Speech contest
December Attend Club Officer Training
December 31 Submit Club Officer Information to Toastmasters International before December 31
Second Half of Toastmasters Year
January-February Attend Club Officer Training
January-February Invite your Area Director for a visit
February Hold internal Club Table Topics and International Speech contest
Notify your Area Director of the winners
February 1 Start collecting dues from club members
March Attend Area Table Topics and International Speech contest
April 1 Send Semi-Annual Membership Report and member dues to Toastmasters International before April 1
April Attend Division Table Topics and International Speech contest
April Send entry for Golden Quill and Platinum Page award awards to District Public Relations Officer.
May Hold club officer elections (all clubs)
May Attend Spring District Conference
• District Council Business Meeting
• District officer elections
• District Table Topics and International Speech contest
June Attend Club Officer Training
June Submit club proxy for Annual Business Meeting held at the August International Convention
June 30 Submit Club Officer Information to Toastmasters International before June 30

 

Ongoing Activities

Event Required Task
New member joins club Send Membership Application form and member dues to Toastmasters International
Member completes CC requirements Submit Competent Communicator Award Application to Toastmasters International
Member completes AC requirements Submit Advanced Communicator Award Application to Toastmasters International
Member completes CL, AL or DTM requirements Submit Leadership/Distinguished Toastmaster Awards Application to Toastmasters International
Club changes meeting location and/or time Submit club Change information to Toastmasters International

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Club Officer Checklist

The following calendar/checklist shows by month the activities and events club officers should be addressing. Officers should refer to the checklist in the Appendix of their When You Are the… manual for a more detailed listing.

Officers may also want to use the Club Officer Calendar handout from the prior TLI. It is a single page grid showing important events and deadlines for the Toastmaster year.

July Checklist
All Officers
  • Attend district-sponsored club officer training if you did not attend in June. (Training Schedule)
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review last year’s Distinguished Club Program (DCP) results for your club.
  • Review the Product Guide and order educational materials.
  • Establish the club’s goals for the current year’s Distinguished Club Program.
  • Read your When You Are the… manual.
President
  • If not done by predecessor, designate club’s proxy-holder for Annual Business Meeting conducted during International Convention. (Proxy FAQ)
VP Education
  • Meet with each member to discuss his or her educational goals and determine which award(s) he/she will achieve in the coming year.
  • Plan and schedule club’s Evaluation and Humorous Speech contests for August meeting.
VP Membership
  • Report on the results of Beat the Clock! and annual membership programs at the club meeting and in club newsletter/website. (Results available on Membership Building Contests page.)
  • Promote TI’s membership programs, including the Smedley Award (Aug 1 – Sept 30), during meetings and in club newsletter/website.
VP Public Relations
  • Review and refresh any existing publicity kit for the media. If none exists, consider creating one.
  • Begin to form a regular presence on at least one social networking site.
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
August Checklist
All Officers
  • Attend district-sponsored club officer training if you did not attend in June or July. (Training Schedule)
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP).
VP Education
  • Conduct club’s Evaluation and Humorous Speech contests.
  • Send club contest winners names to Area Director as contestants in September area contest.
VP Membership
  • Promote the Smedley Award membership campaign (Aug 1 – Sept 30) during meetings and in club newsletter/website.
VP Public Relations Ensure that the club’s meeting location and time are listed correctly with World Headquarters.
Treasurer
  • Begin collecting member dues to meet October 1 deadline for submission.
President or VP Education
  • Cast club’s votes at Annual Business Meeting conducted during International Convention or if not done yet, designate proxy-holder. (Proxy FAQ)
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
September Checklist
All Officers
  • Promote Area Evaluation and Humorous Speech Contest (contest schedule) and encourage all members to attend in support of club’s contestants.
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP).
President
VP Membership
  • Continue promoting the Smedley Award membership campaign (ends Sept 30) during meetings and in club newsletter/website.
Treasurer
  • Complete collecting member dues and submit membership list with payment to Toastmasters International before October 1 deadline.
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
October Checklist
All Officers
  • Promote Division Evaluation and Humorous Speech Contest (contest schedule) and encourage all members to attend in support of area’s contestants.
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP).
President
  • Ensure your club’s dues renewal (membership list with payment) is at World Headquarters by October 1.
VP Membership
  • Report on the results of the Smedley Award membership campaign during meetings and in club newsletter/website.
VP Public Relations
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
November Checklist
All Officers
  • If your club elects semiannually, conduct club officer elections.
  • Promote District Fall Conference.
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP).
Secretary
  • If your club elects semiannually, submit new club officer list through the Club Business section of the Toastmasters International website before December 31 deadline (login required).
President and VP Education
  • Attend District Council Meeting at Fall Conference. If unable to attend, assign vote to another club member using Proxy.
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
December Checklist
All Officers
  • Attend district-sponsored club officer training. (Training Schedule) Note that officers annually and semiannually must attend for DCP credit.
  • If your club elects semiannually, current officers meet with incoming officers to help prepare them for their roles.
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP).
Secretary
  • If your club elects semiannually, submit new club officer list through the Club Business section of the Toastmasters International website before December 31 deadline (login required).
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
January Checklist
All Officers
  • Attend district-sponsored club officer training if you did not attend in December. (Training Schedule)
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review current year’s Distinguished Club Program (DCP) results for your club.
  • Review the Product Guide and order educational materials.
  • (New officers) Read your When You Are the… manual.
VP Education
  • Meet with each member to discuss his or her educational goals and determine which award(s) he/she will achieve in the next six months.
  • Plan and schedule club’s Table Topics and International Speech contests for February meeting.
VP Membership
  • Promote TI’s membership programs, including Talk Up Toastmasters! (Feb 1 – Mar 31), during meetings and in club newsletter/website.
VP Public Relations
(newly elected)
  • Review and refresh any existing publicity kit for the media. If none exists, consider creating one.
  • Begin to form a regular presence on at least one social networking site.
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
February Checklist
All Officers
  • Attend district-sponsored club officer training if you did not attend in December or January (Training Schedule). Note that training ends in February.
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP).
VP Education
  • Conduct club’s Table Topics and International Speech contests.
  • Send club contest winners names to Area Director as contestants in March area contest.
VP Membership
  • Promote the Talk Up Toastmasters membership campaign (Feb 1 – Mar 31) during meetings and in club newsletter/website.
VP Public Relations Ensure that the club’s meeting location and time are listed correctly with World Headquarters.
Treasurer
  • Begin collecting member dues to meet April 1 deadline for submission.
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
March Checklist
All Officers
  • Promote Area Table Topics and International Speech Contest (contest schedule) and encourage all members to attend in support of club’s contestants.
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP).
President
VP Membership
  • Continue promoting the Talk Up Toastmasters! membership campaign (ends March 31) during meetings and in club newsletter/website.
Treasurer
  • Complete collecting member dues and submit membership list with payment to Toastmasters International before April 1 deadline.
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
April Checklist
All Officers
  • Promote Division Table Topics and International Speech Contest (contest schedule) and encourage all members to attend in support of area’s contestants.
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP).
President
  • Ensure your club’s dues renewal (membership list with payment) is at World Headquarters by April 1.
VP Education
  • Review members’ progress and ensure that all have received credit for completed educationals. Encourage those who are close to completion to set a June 30 goal.
VP Membership
  • Report on the results of the Talk Up Toastmasters! membership campaign during meetings and in club newsletter/website.
  • Begin promoting Beat the Clock membership campaign which runs from May 1st through June 30th.
VP Public Relations
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
May Checklist
All Officers
VP Education
  • Review members’ progress and ensure that all have received credit for completed educationals. Encourage those who are one or two speeches from completion to speak at a May or June meeting.
VP Membership
  • Promote the Beat the Clock membership campaign (May 1 – Jun 30) during meetings and in club newsletter/website.
Secretary
  • Submit new club officer list through the Club Business section of the Toastmasters International website before June 30 deadline (login required).
President and VP Education
  • Attend District Council Meeting at Spring Conference. If unable to attend, assign vote to another club member using Proxy.
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through local division on Areas and Divisions page.)
June Checklist
All Officers
  • Attend district-sponsored club officer training. (Training Schedule)
  • Current officers meet with incoming officers to help prepare them for their roles.
  • Conduct executive committee meeting with each officer reporting on activities/accomplishments/plans.
  • Review the club’s goals for the current year Distinguished Club Program (DCP). Ensure that all educationals completions and new member applications have been credited with Toastmasters International.
President
  • Invite Area Director to install newly elected officers.
Secretary
  • Submit new club officer list through the Club Business section of the Toastmasters International website before June 30 deadline (login required).
President, VP Education and VP Membership
  • Attend and vote at the area council meeting. (Area Director contact information available through the list on Areas and Divisions page.)

 

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CLUB PROMOTION

Publicity

Publicizing and promoting your club is much like public speaking, in that good public relations skills are not taught but rather are developed through regular practice. Good public relations can be defined as anything that produces a positive response and stimulates the reader or listener to do something, such as visit a club meeting or a club web site to learn more about Toastmasters.

Your Target Audience
In the broadest sense, everyone can benefit from joining Toastmasters, so everyone should theoretically be a target for your club’s publicity. However, a good publicity campaign is much more likely to succeed if your audience is well defined. Identifying your club’s target audience is critical to developing the message you want to convey, as the message will depend very much on the needs of your audience. Having a well-defined target audience will also make it easier to determine the medium with which you will deliver that message.

Types of Activities
There are several basic activities that your club can conduct to publicize itself. Some of these basic activities include posting flyers in a public location (such as a library or company cafeteria), distributing hand-outs or brochures at an event, and arranging public service announcements in newspapers and on the radio. All of these activities are fairly simple to accomplish.

Other forms of publicity can take a little more effort to accomplish but generally yield much greater results. One such activity is to pitch a story to a local newspaper (which may include writing a press release). The most important step here is to get the name of a contact person in the news organization that you are targeting. Because of the nature of Toastmasters, publications such as newspapers can sometimes be persuaded to carry a “good will” story about your club. On occasion, local radio or television stations may even want to arrange an interview.

Framed in the proper light, almost any club event can become newsworthy. Many are relatively routine and may receive only a brief mention. Others have greater news value and may strike a cord within a particular organization, possibly giving your club more extensive media coverage. Listed here are a few suggestions for events that may be potential news stories:

  • Regular meetings/calendar
  • Election of officers
  • Important visitors or guests
  • Club anniversary
  • Toastmasters International anniversary month (October)
  • Joint meeting with other club(s)
  • Demonstration meetings
  • Speech contests
  • Special programs open to the public
    (Speechcraft, Youth Leadership, etc.)

For additional ideas about promoting your club, refer to the “Let the World Know” handbook from Toastmasters International. This publicity and promotion handbook is listed in the Toastmasters International Supply Catalog, which is also available online. (The catalog number for the Club Success Plan is 220.)

Special Events
Through special awards, the Toastmasters program allows your club to recognize non-Toastmasters for their achievements. Not only does this benefit the community at large by drawing attention to outstanding individuals in the community, but the presentation of these awards offers a terrific opportunity for your club to generate positive publicity.

Communication and Leadership Award
This award represents an opportunity for the club to recognize someone outside the club for his/her contributions to communication excellence. Recipients may include such figures as public officials, company executives, or local news broadcasters. A complete package describing this award and including a plaque and a sample press release is listed in the Toastmasters International Supply Catalog (catalog number 1972).

Honorary Club Membership
Once a year, your club may award an honorary membership to a non-Toastmaster for outstanding contributions to the community or to the club. The presentation of an honorary membership certificate (Supply Catalog number 508-A) can generate goodwill and publicity for your club.

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Publicity

Publicizing and promoting your club is much like public speaking, in that good public relations skills are not taught but rather are developed through regular practice. Good public relations can be defined as anything that produces a positive response and stimulates the reader or listener to do something, such as visit a club meeting or a club web site to learn more about Toastmasters.

Your Target Audience
In the broadest sense, everyone can benefit from joining Toastmasters, so everyone should theoretically be a target for your club’s publicity. However, a good publicity campaign is much more likely to succeed if your audience is well defined. Identifying your club’s target audience is critical to developing the message you want to convey, as the message will depend very much on the needs of your audience. Having a well-defined target audience will also make it easier to determine the medium with which you will deliver that message.

Types of Activities
There are several basic activities that your club can conduct to publicize itself. Some of these basic activities include posting flyers in a public location (such as a library or company cafeteria), distributing hand-outs or brochures at an event, and arranging public service announcements in newspapers and on the radio. All of these activities are fairly simple to accomplish.

Other forms of publicity can take a little more effort to accomplish but generally yield much greater results. One such activity is to pitch a story to a local newspaper (which may include writing a press release). The most important step here is to get the name of a contact person in the news organization that you are targeting. Because of the nature of Toastmasters, publications such as newspapers can sometimes be persuaded to carry a “good will” story about your club. On occasion, local radio or television stations may even want to arrange an interview.

Framed in the proper light, almost any club event can become newsworthy. Many are relatively routine and may receive only a brief mention. Others have greater news value and may strike a cord within a particular organization, possibly giving your club more extensive media coverage. Listed here are a few suggestions for events that may be potential news stories:

  • Regular meetings/calendar
  • Election of officers
  • Important visitors or guests
  • Club anniversary
  • Toastmasters International anniversary month (October)
  • Joint meeting with other club(s)
  • Demonstration meetings
  • Speech contests
  • Special programs open to the public
    (Speechcraft, Youth Leadership, etc.)

For additional ideas about promoting your club, refer to the “Let the World Know” handbook from Toastmasters International. This publicity and promotion handbook is listed in the Toastmasters International Supply Catalog, which is also available online. (The catalog number for the Club Success Plan is 220.)

Special Events
Through special awards, the Toastmasters program allows your club to recognize non-Toastmasters for their achievements. Not only does this benefit the community at large by drawing attention to outstanding individuals in the community, but the presentation of these awards offers a terrific opportunity for your club to generate positive publicity.

Communication and Leadership Award
This award represents an opportunity for the club to recognize someone outside the club for his/her contributions to communication excellence. Recipients may include such figures as public officials, company executives, or local news broadcasters. A complete package describing this award and including a plaque and a sample press release is listed in the Toastmasters International Supply Catalog (catalog number 1972).

Honorary Club Membership
Once a year, your club may award an honorary membership to a non-Toastmaster for outstanding contributions to the community or to the club. The presentation of an honorary membership certificate (Supply Catalog number 508-A) can generate goodwill and publicity for your club.

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Club Web Site

Building and maintaining a club web site is a vital communications tool.

Having a well-designed web site not only improves communication with your club’s members, it also can serve as an extremely effective way to promote your club. In designing your club’s web site, it’s a good idea to construct your home page with non-Toastmaster visitors in mind. There should be ample information to provide a visitor with a strong indication of what Toastmasters is about, an introduction to your club and mention of your club’s meeting time and location. In providing this information, the site should also invite guests to come and learn what Toastmasters has to offer.

Building Your Club Web Site
Just as there are nearly as many newsletter designs as newsletters, the number of ways in which you can design your club’s web site are almost limitless. One of the best site design tools available to Toastmasters clubs is Toastmasters International’s official club Web page hosting service, FreeToastHost 2.0.

Over half the clubs in the world make use of FreeToastHost 2.0. In addition to club web site hosting, this no-cost service also provides valuable tools such as as a duty roster, member directory, e-mail lists, discussion boards, and club calendars.

For clubs who do not use FreeToastHost 2.0, Toastmasters International offers official WordPress and Google templates on the Brand Portal. Be sure to follow the Brand Manual when designing your website and incorporate the logo, stock photography, graphic elements, color palette and typography.

Internet Guidelines
As your club designs and builds its own web site, please review the Websites secton of Protocol 4.0 Intellectional Properties of the Toastmasters International Policies and Protocal Governing Document available here from the Toastmasters International web site.

Promoting Your Site
After you club’s web site is up and running, the site won’t help you promote your club if you don’t promote the site as well. As such, your club should strive to use all of the publicity tools at its disposal to mention the web address of your club’s site. For example, be sure to list the web address on your club newsletter and in any newspaper announcements you have.

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Speechcraft

Speechcraft is an extended workshop on communication and leadership where the participants learn about various aspects of communication and leadership and are supported by a team of presenters and mentors and guided by a coordinator. The Speechcraft program allows experienced Toastmasters to present the fundamentals of public speaking to non-members in an atmosphere of a Toastmasters club meeting. It’s a great way to promote membership in your community or company club, as Speechcraft brings prospective new members to a meeting to see, first-hand, what Toastmasters is all about.

Speechcraft is also the quickest means by which people can jump right into the process of improving their speaking skills. Designed for non-Toastmasters, this series of educational sessions covers a number of topics that play a part in good public speaking, including the following:

  • Take the Terror Out of a Talk
  • Speech Organization
  • Construct a Speech
  • How to Relate to Your Audience
  • Gestures
  • Vocal Variety
  • Using Visual Aids
  • Effective Speech Evaluation

Speechcraft normally takes six to ten hours over the course of three to ten meetings, depending upon the pace and schedule set by the hosting team of presenters. Over the course of these sessions, participants learn about good public speaking and have the opportunity to practice within the Speechcraft group, mentored by experienced Toastmasters. Friendships and careers can and do blossom from the Speechcraft experience.

There usually is a nominal fee, which covers the cost of materials for the workshop, as well as an initial membership in Toastmasters. This new membership will help you solidify and continue the learning that you have begun in the Speechcraft program. The fee should cover program expenses (materials, refreshments, room rental). Any remaining money must be placed in the club’s treasury. No individuals, educational institutions or other organizations may derive financial gain either directly or indirectly from the presentation of these programs.

A Speechcraft workshop is the most cost-effective and time-effective way to acquire the skills of speaking, listening, thinking, and evaluating – skills vital to almost any profession in today’s world.

Why Should a Club Hold a Speechcraft?
Clubs find many benefits in hosting a Speechcraft session:

  • Build club membership
  • Give new members a helping hand with the different meeting roles
  • Reach out to the community
  • Give experienced members an opportunity to grow
  • Share the Toastmasters experience with others

Also, individual Toastmasters can build their leadership skills and fulfill one of the requirements for Advanced Toastmaster Gold recognition by coordinating a Speechcraft session.

How Does a Club Host a Speechcraft?
The club hosting the Speechcraft session should order a Speechcraft Starter Kit from Toastmasters International. This package contains a Coordinator’s Guide, Participant Handbooks and other supporting materials.

Turning Participants into New Members
Usually, Speechcraft participants are prospective new members for your club. They will join your club if they are impressed by the activities and members and can see the benefits they will gain from their experience. Impress participants and help them benefit by conducting the best program possible. Make them feel welcome. Finally, before the last session, ask participants to join the club. You may be able to combine Speechcraft graduation with a new-member induction ceremony!

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INCREASING CLUB MEMBERSHIP

Open House Meetings

One of the easiest ways to build membership is by Hosting an Open House. The person who chairs the event can even receive Chairperson Competent Leadership (CL) manual credit for either Organizing and & Delegating for organizing a special event or Motivation for running a membership campaign!

Here is the simple Open House how-to list:

    • Select an Open House Committee.
    • Choose a specific date at least a month in advance.
    • Use the Open House Checklist to plan the event.
    • Create a flyer similar to the one found here or use some of the promotional materials on the Increasing Club Membership page.
    • Post the event on the District Meetup.
    • Invite past members, current members and potential members to attend.
    • Contact your club’s Area Governor (via email) to coordinate special guests from District and surrounding clubs to support the event.
    • Use an abbreviated agenda similar to the one found here to have a one hour meeting.
    • Provide your guests with information about Toastmasters and your club by using the Guest Guide Example or other promotional materials found at Toastmasters International (see Membership Building Resources found at the lower-right of this page).
    • Celebrate your Open House and have fun!

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Adopt a Club – COACH, MENTOR or CHARTER

 

Take the next step in earning your Advanced Leader Silver (ALS) education award.

Your Task:

  • Demonstrate your leadership skills by helping a qualifying club become Distinguished or higher.

Requirements:

  • The club has 12 or fewer members
  • The prospective coach must not be a member of the club at the time of official appointment

While one always hopes a club becomes distinguished in the same year as appointment, it is understood that under certain circumstances it can take longer. If a club does not become distinguished the same year as appointment, it will be extended an additional year automatically. An additional year may be granted upon request.

Please see the profiles below for clubs seeking immediate assistance

Club Goals
Club officers are asked to work together as a team, and perhaps one of the most important activities of a club’s executive team is to set goals for the club. From defining vision, mission and value statements to creating a Club Success Plan, there are several activities involved in making your club successful.

Educational Activities
The main reason that most members decide to join a club is to improve their speaking, listening and leadership skills. This is the main reason for the existence of the Toastmasters program. As such, there are a number of special activities that a club can conduct to help its members improve their communication and leadership skillls.

Club Administration
Like any organization, managing a club involves several administrative duties to keep things running smoothly. The basic administration of your club will involve a number of tasks — from completing membership forms, collecting dues, and meeting deadlines to building your club’s membership and communciating with Toastmasters International.

Club Officer Roles
The key to any successful club is the leadership of the club, and a large part of the Toastmasters program is building leadership skills. Being an officer in a club is one of the most effective — and rewarding — ways both to build your leadership skills and to help your club reach its goals.

Club Promotion
The overall health of a club depends very much on the number of active members in that club. Having a larger number of members in your club generally translates into more energetic and interesting meetings, which in turns leads to a higher level of satisfaction among your club’s members. Gaining new members, therefore, is a critical aspect of managing your club, and promoting your club is probably the best way to attract new members.

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Better Speaker Series

The Better Speaker Series is a set of educational speeches on speaking-related topics. Each module provides practical tips that can be of benefit to all members. Included in the program are a script outlining the module and a PowerPoint presentation. Each module is designed to be presented as a 10 – 15 minute speech.

The chart below provides information about each of the Better Speaker Series presentations along with a link for members to download the module at no cost. The Better Speaker Series is also available individually or as a set in hard copy (shop online). Note that you will need to login to the Toastmaster site in order to download or purchase hard copies of the series.

Presentation of a Better Speaker Series module can help fulfill one of the requirements for Advanced Communicator Silver (ACS) award.

Presentation
(link to order)
Description Digital Content
Beginning Your Speech Suggestions for starting off your speech right. 270DCD
download
Concluding Your Speech Tips for ending your speech with power. Includes a script and a PowerPoint presentation. 271DCD
download
Controlling Your Fear Techniques for overcoming nervousness when speaking. 272DCD
download
Impromptu Speaking Don’t be caught off balance when speaking off-the-cuff! 273DCD
download
Selecting Your Topic Running out of speech ideas? Here’s how to develop new ones. 274DCD
download
Know Your Audience If you can relate to your audience, they will relate to you. 275DCD
download
Organizing Your Speech Once you know what to say, consider next the when and the how. 276DCD
download
Creating an Introduction Great introductions should precede great speeches. 277DCD
download
Preparation and Practice Techniques for preparing and rehearsing your next speech. 278DCD
download
Using Body Language Techniques that will help speakers add impact and reduce distractions through appropriate body language. 279DCD
download

 

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Success Communication Series

The Success Communication Program is comprised of several modules designed to offer a higher, more comprehensive level of training for developing and improving communication skills. In addition to the presentation materials, each program also provides ample opportunity for participants to practice what they have learned.

Each module is conducted as a workshop of one or more sessions with five or more participants from your club, company, or community. Every module includes a script and instructions for presenting the program. Most modules also include PowerPoint presentations and participant notebooks.

As the seminar leader, you will

  • Develop strong presentation skills
  • Improve your training abilities
  • Demonstrate teaching skills in a workshop environment
  • Learn the “ins and outs” of meeting planning
  • Gain expertise with visual aids
  • Provide a much needed educational service to others

Presentation of a Success Communication Program can help fulfill one of the requirements for Advanced Communicator Gold (ACG) award.

The chart below lists the titles of the Success/ Communication modules. Click on the titles to see a summary of an individual module.

The Art of Effective Evaluation

To many people, evaluations are the most important aspect of the Toastmaster’s program. No matter what your vocation, the ability to effectively evaluate any situation or condition is a necessity. In delivering this program you will teach the finer points of offering constructive criticism.

Exercises  • Identifying reasons why people need to become more effective speakers
   • Recognizing the factors that contribute to the club’s evaluation climate
   • Determining overall evaluation strengths and weaknesses
   • Building self-esteem through evaluation
   • Practicing evaluation skills
Time: 2.5 – 3 hours
Item: 251 Order Online

Building Your Thinking Power Part I: Mental Flexibility

Mental flexibility can be defined as a way of thinking – an atitude. It’s a way of approaching situations that allows you to adapt your behavior so you can achieve the best outcomes. By increasing your mental flexibility, you become a better listener, a keener observer, a more skilled thinker and a more effective problem solver.

Exercises  • Developing listening and feedback skills
   • Exercising perceptual skills and mental flexibility
   • Interpreting information in an open-minded way
   • Determining what causes people to react negatively
   • Increasing awareness of varying points of view
   • Illustrating the importance of suspending value judgments and waiting for more information
   • Learning semantic flexibility and its impact on the thinking process
   • Thinking strategically
Time: 2 – 2.5 hours
Item: 253 Order Online

Building Your Thinking Power Part II: The Power of Ideas

People who are skilled at producing new ideas can make a profoundly important contribution to our society. This program will clarify the basic principles of creative thinking and explore specific techniques that can make all of us more effective idea producers.

Exercises  • Understanding the difference between covergent and divergent thinking
   • Enhancing imagination
   • Producing fluent ideas
   • Exercising the skill of hypnothesing
   • Creating ideas through brainstorming
Time: 2 – 2.5 hours
Item: 254 Order Online

From Speaker to Trainer

Many businesses and organizations have realized the importance of training. Properly trained people increase productivity and make fewer mistakes. But how do you train people? In this program, you’ll teach the five steps involved in preparing and presenting a training program using adult learning principles. You’ll also teach the roles of trainers and the differences between public speaking and training while providing practical experience in facilitating discussion and conducting exercises. You’ll teach how to make the learning experience enjoyable too.

Exercises  • Conducting warm up exercises
   • Determining participant’s expectations
   • Conducting a gap analysis
   • Writing training objectives
   • Identifying the characteristics of an effective trainer
   • Conducting an effective role play
   • Determining presentation styles
   • Preparing a lesson plan
   • Handling difficult behavior
   • Applying your skills
Time: 4.5 hours
Item: 257 Order online

How to Listen Effectively

When other people talk, do you listen to what they mean or do you just hear what they say? Listening is a much more active skill than some may think. Effective listening requires certain techniques for receiving, organizing and interpreting what has been said. In delivering this program you will help others to recognize and develop these skills.

Exercises  • Developing skills in active listening
   • Studying barriers to effective listening
   • Identifying situations in which active listening is important
   • Creating an awareness of the need for effective listening
   • Learning how to avoid distractions
   • Promoting listeneing readiness
   • Eliminating hasty judgements when listening
   • Practicing listening to understand
Time: 2.5 – 3 hours
Item: 242 Order Online

Speechcraft

 

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Successful Club Series

The Successful Club Series is a set of 10-15 minute educational speeches focused on improving the quality of club meetings, with tips on attracting and maintaining members. This program is usually presented during a club meeting. Included in the program are a script outlining the workshop and a PowerPoint presentation.

The chart below provides information about each of the Successful Club Series presentations along with a link for members to download the module at no cost. The Successful Club Series is also available individually or as a set in hard copy (shop online).

Note that you will need to login to the Toastmaster site in order to download or purchase hard copies of the series.

Presentation of a Successful Club Series module can help fulfill one of the requirements for Advanced Communicator Silver (ACS) or Advanced Leader Bronze (ALB) award.

Presentation
(link to order)
Description Digital Content
Moments Of Truth How to recognize and deal with situations critical to club success. This self-evaluation tool essential to every club’s success is described in detail here. 290DCD
download
Finding New Members For Your Club Ways to help you seek out those vital new members! 291DCD
download
Evaluate to Motivate Give an evaluation that benefits the speaker and the audience! 292DCD
download
Closing the Sale Exercise your powers of persuasion during those moments when a guest is deciding to join. 293DCD
download
Creating The Best Club Climate Techniques for creating and maintaining a healthy club environment. 294DCD
download
Setting the Stage for Success: Meeting Roles and Responsibilities Does your club involve everyone at every meeting? 295DCD
download
Mentoring A mentor program offers many benefits for your club and its members. This program defines mentoring, explains benefits and discusses responsibilities of mentors. 296DCD
download
Keeping The Commitment Discusses the 10 standards that comprise “A Toastmasters Promise.” Includes 25 promise cards. 297DCD
download
Going Beyond Our Club Find out about learning and leadership opportunities available to members in addition to regular club meetings and activities. 298DCD
download
How To Be A Distinguished Club A terrific tool to use to explain and promote the Distinguished Club Program to the members of your club. Includes a copy of Distinguished Club Program booklet. 299DCD
download
The Toastmasters Educational Program What does it take to receive the Competent Communicator award? What about the Competent Leader? This module provides a terrific education program orientation. The information is valuable to new and experienced members. 300DCD
download

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Competent Leadership Manual

Each of the ten projects in the Competent Leadership (CL) manual focuses on a different leadership skill, providing you background information and an assignment that requires your serving in one or more specified meeting or club roles in which you can practice aspects of that skill. Roles can include Evaluator, Timer, Toastmaster, Ah-Counter and General Evaluator. In most projects you can choose which roles to serve in.

You can complete the manual at your own own pace and work on it at the same time as working on the Competent Communication or Advanced Communication manuals.

As an essential part of the Toastmasters program, another Toastmaster will provide you written and/or verbal feedback on each leadership project completed. The evaluator provides a personal opinion of your leadership role, pointing out strengths and offering suggestions for improvement. Each club should to how to handle CL manual evaluations.

Possible options are to

    • Provide verbal evaluations for leadership projects during meetings
    • Provide verbal evaluations privately outside of the club meeting
    • Provide only written evaluations for leadership projects
    • Provide verbal evaluations during meetings for both speech and leadership projects, but allow less time for each evaluation.

The chart below provides information about the projects in the Competent Leadership manual.

1. Listening

Listening is an important leadership skill. Good listening helps you to identify and clarify issues, make decisions, resolve conflict and be creative. Listening skills also play a major role in team-building. You can learn to be a leader by following a few simple suggestions.
Objectives   •  Evaluate your ability to listen
•  Identify and apply effective listening skills
Requirement Apply in any 3 of the following roles (each at a different meeting)
•  Speech Evaluator
•  Table Topic Speaker
•  Ah-Counter
•  Grammarian

2. Critical Thinking

A leader gathers information, then analyzes, interprets and understands it before acting. Critical thinkers question what they read and hear, then determine the quality of a piece of information and use logical reasoning to reach conclusions. Critical thinkers make better decisions. You can learn to think more critically by following a few suggestions.
Objectives   •  Evaluate your ability to think critically
•  Identify and apply successful critical thinking practices
Requirement Apply in any 2 of the following roles (each at a different meeting)
•  Speech Evaluator
•  Grammarian
•  General Evaluator

3. Giving Feedback

Team members need to know that they are doing well, what they are not doing well and how they can improve. Giving performance feedback is a necessary leadership function. When done properly, feedback can relieve stress, improve interpersonal relationships and promote trust and respect for leaders and team members.
Objectives   •  Evaluate your ability to give feedback
•  Identify and apply successful practices for giving feedback
Requirement Apply in all 3 of the following roles (each at a different meeting)
•  Speech Evaluator
•  Grammarian
•  General Evaluator

4. Time Management

Time management helps leaders make the most of the time available to them. You can budget your time and accomplish projects and tasks efficiently by identifying long-term and short-term goals, make a daily to-do list, prioritize the list, make a schedule, delegate when possible, leave time for unexpected tasks, and manage interruptions.
Objectives   •  Evaluate your ability to manage time
•  Identify and apply successful time management practices
Requirement Timer AND any 1 of the following roles (each at a different meeting)
•  Toastmaster
•  Speaker
•  Grammarian
•  Table Topics Master

5. Planning and Implementation

A plan provides direction for the leader and the team. The planning process involves setting goals and objectives and preparing plans and schedules to accomplish them. The process forces leaders to look beyond their everyday activities and think about what they want to happen in the future. Involving team members in the process will encourage their commitment.
Objectives   •  Evaluate your ability to plan and implement
•  Identify and apply successful planning and implementation practices
Requirement Apply in any 3 of the following roles (each at a different meeting)
•  Speaker
•  General Evaluator
•  Toastmaster
•  Table Topics Master

6. Organizing and Delegating

Leaders must ensure the team is organized and capable of accomplishing goals and objectives, and they must provide the structure in which the team will operate. Delegation also plays a major role. A leaders should accomplish functions that only he or she has the knowledge and authority to do and delegate all other tasks to team members.
Objectives   •  Evaluate your ability to organize and plan
•  Identify the steps in the organizing and delegating process
•  Identify and apply successful organization and delegation practices
Requirement Perform any 1 of the following tasks
•  Help Organize Speech Contest
•  Help Organize Club Special Event
•  Help Club Membership Campaign or Contest
•  Help Organize Club Public Relations Campaign
•  Help with Club Newsletter
•  Assist Club Webmaster

7. Facilitation

A facilitator establishes the structure of the team needs to function effectively, ensures the structure is working and removes obstacles that may be impeding progress. A facilitator also resolves conflicts which are inevitable any time two or more people are required to work together. Good facilitation skills can help the group reach a resolution.
Objectives   •  Determine your current facilitation abilities
•  Identify your ability to facilite
•  Identify and apply facilitation skills
Requirement Apply in any 2 of the following roles or tasks (each at a different meeting)
•  Toastmaster
•  General Evaluator
•  Table Topics Master
•  Befriend Guest

8. Motivation

A motivated team can overcome obstacles of all types to achieve its goals. A leader creates and maintains an environment where team members are likely to become motivated. Leaders find out what motivates team members, then develops reward systems that match what team members value. They also look for ways to reward team members for doing the right things.
Objectives   •  Evaluate your ability to motivate
•  Identify and apply leadership practices that effectively motivate people
Requirement Roles:
•  Toastmaster
•  Evaluator
•  General Evaluator
•  Chair of Membership Campaign
•  Chair of Public Relations Campaign

9. Mentoring

A mentor recognizes an individual who has less experience and cultivates that person’s potential and talents and helps him or her succeed. Leaders are also mentors. You can be a mentor by offering someone opportunities for skill development, helping the person recognize areas needing work, providing helpful advice, being a role model, and encouraging the person to think for himself or herself.
Objectives   •  Evaluate your ability to mentor
•  Identify and apply effective mentoring skills
Requirement Apply in 1 of the following tasks
•  Mentor a New Member with the First Three Projects in the CC Manual
•  Mentor an Existing Member with Their Next THree Speaking and/or Leadership Pojects
•  Serve on the Guidance Committee of a High Performance Leadership Project

10. Team Building

 

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Leadership Excellence Series

Leadership Excellence Series is a set of modules that teach members the skills they will need to be successful leaders inside and outside of Toastmasters. Each module takes about 10 minutes to present and includes a PowerPoint presentation and a script that can be personalized.

The chart below provides information about each of the Leadership Excellence Series presentations along with a link for members to download the module at no cost. The Leadership Excellence Series is also available individually or as a set in hard copy (shop online). Note that you will need to login to the Toastmaster site in order to download or purchase hard copies of the series.

Presentation of a Leadership Excellence Series module can help fulfill one of the requirements for the Advanced Leader Bronze (ALB) award.

Presentation
(link to order)
Description Catalog No.
The Visionary Leader Discusses how leaders create and communicate a vision for their organization to help it be successful. 311DCD
download
Developing a Mission Addresses how successful leaders create and communicate a mission for their organization. 312DCD
download
Values and Leadership Examines values and how to employ them as you lead a team toward achieving a goal. 313DCD
download
Goal Setting and Planning Reviews the processes leaders use to set goals and develop plans to achieve these goals. 314DCD
download
Delegate to Empower Discusses how to effectively delegate tasks and responsibilities. 315DCD
download
Building a Team Reviews how to create and lead a team. 316DCD
download
Giving Effective Feedback Provides suggestions for offering feedback to others on their performance. 317DCD
download
The Leader as a Coach Discusses how to work with a team to help them improve. 318DCD
download
Motivating People Examines how to be sensitive to your team members’ needs and create an environment that will motivate them. 319DCD
download
Service and Leadership Provides the overall concepts of the service leadership philosophy. 320DCD
download
Resolving Conflict Provides concepts that will help the presenter and the participants learn conflict resolution skills. 321DCD
download

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Success Leadership Series

Success Leadership Series is comprised of several modules designed to offer a higher, more comprehensive level of training for developing strong leadership skills. In addition to the presentation materials, each program also provides ample opportunity for participants to practice what they have learned.

Each module is conducted as a workshop of one or more sessions with five or more participants from your club, company or community. Every module includes a script and instructions for presenting the program. Most modules also include PowerPoint presentations and participant notebooks.

As the seminar leader, you will

    • Develop strong presentation skills
    • Improve your training abilities
    • Demonstrate teaching skills in a workshop environment
    • Learn the “ins and outs” of meeting planning
    • Gain expertise with visual aids
    • Provide a much needed educational service to others

Presentation of a Success Leadership Series can help fulfill one of the requirements for Advanced Communicator Gold (ACG) award.

The chart below lists the Success Leadership Series modules. Click on the titles to see a summary of an individual module.

How to Conduct Productive Meetings

Learn the techniques and dynamics for conducting productive meetings in any group. A group leader working from a coordinator’s guide reviews the techniques and dynamics of small group meetings. Materials for eight people.  (order materials)

Exercises:
  • Effective purpose statements
  • Leading a meeting
Time: 1 hour

Improving Your Management Skills

Managers are an integral part of any organization. Our society depends on the goods and services provided by the organizations these individuals manage. Each of us has experience with managers every day, directly and indirectly, as we come into contact with businesses and other organizations. Whether we have positive experiences in these encounters depends greatly on the people who manage them. This program helps participants develop the skills and qualities required to be an effective manager and shows how they can incorporate them into their own work. Materials for 10 participants.  (order materials)

Exercises:
  • Defining management
  • Identifying the four major management skills
  • Setting goals
  • Motivating others
  • Coaching for succes
  • Solving problems
Time: 2.5 – 3 hours

Leadership Part I: Characteristics of Effective Leaders

Leaders influence and inspire group members and motivate followers to achieve a mission or goal. They have power. This educational workshop explores the qualities, values and styles effective leaders display and helps participants identify their own leadership style and determine the team’s leadership needs. Materials for 10 participants.  (order materials)

Exercises:
  • Determining your leadership style
  • Determining team leadership need
  • Discussing leadership gaps and leadership matches
Time: 90 minutes

Leadership Part II: Developing Your Leadership Skills

To be an effective leader, you must have the ability to accept and overcome challenges. By being a positive influence, you will help members to function productively and to deliver quality performance. This module teaches the skills and techniques needed to be an effective leader, such as contracting for excellence, team-building, motivation and coaching. Materials for 10 participants.  (order materials)

Exercises:
  • Discussing personal fulfillment
  • Discussing contracts
  • Discussing motivation
  • Coaching team members to improve performance
Time: 60 to 90 minutes

Leadership Part III: Working in the Team Environment

This educational program helps participants learn to use their leadership skills as they pertain to working with and leading teams. Materials for 10 participants.  (order materials)

Exercises:
  • Developing team relations
  • Encouraging commitment
  • Providing structure
  • Building trust
  • Resolving conflict
Time: 60 to 90 minutes

Parliamentary Procedure in Action

Appropriate rules of order are a must in most corporations, associations or organizations. The ability to understand and apply parliamentary skills is a much sought after quality among managers and leaders. This series of modules is designed to provide Toastmasters with the basic skills to effectively lead and participate in parliamentary discussion. The materials include a script to teach parliamentary procedure in five 15-minute sessions to any number of people. Materials for 10 participants.  (order materials)

Exercises:
  • Learning subsidiary motions
  • Handling privileged motions
  • Identifying incidental motions
Time: 5 sessions, 15 minutes each

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High Performance Leadership

The High Performance Leadership project helps you develop your leadership skills on a project of your choosing. The program consists of five parts offering instruction and practice in such vital leadership areas as:

    • Developing a mission and vision
    • Goal-setting and planning
    • Identifying values
    • Building a team

As you work with a guidance committee on your project, you receive feedback on your leadership skills at each of the following steps:

    • Learning About Leadership
    • Choosing Your Objective
    • Winning Commitment to Your Objective
    • Working the Plan
    • Analyzing and Presenting Results

The project may be completed within your Toastmaster club, area or district or even within your company or community.

Completion of a High Performance Leadership project fulfills one of the requirements for Advanced Leader Silver (ALS) award.

The chart below lists the parts of the High Performance Leadership project. Click on the titles to see the steps involved in an individual part.

Learning About Leadership

    • Assess your knowledge of leadership
    • Assess your leadership skills
    • Develop list of leadership projects to be discussed with guidance committee
    • Recruit a guidance committee
    • Meet with guidance committee and select project

Choosing Your Objectives

    • Describe your vision
    • Write your mission statement
    • Define you core values
    • Plan speech about vision for presentation to your club
    • Review your plan and speech with your guidance committee
    • Present speech to the club

Winning Commitment

    • Recruit your action team
    • Reach agreement on vision, mission and core values
    • Create an action strategy
    • Identify key result areas
    • Set goals and deadlines for each and assign responsibilit
    • Create Action Plan
    • Meet with your guidance committee

Working the Plan

    • Review progress against action plan
    • Identify and overcome any problems
    • Handle interpersonal conflicts
    • Re-evaluate overall plan
    • Get feedback from team about your leadership
    • Reassess leadership skill
    • Meet with your guidance committee

Analyzing and Presenting Your Results

 

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Successful Club Series

The Successful Club Series is a set of 10-15 minute educational speeches focused on improving the quality of club meetings, with tips on attracting and maintaining members. This program is usually presented during a club meeting. Included in the program are a script outlining the workshop and a PowerPoint presentation.

The chart below provides information about each of the Successful Club Series presentations along with a link for members to download the module at no cost. The Successful Club Series is also available individually or as a set in hard copy (shop online).

Note that you will need to login to the Toastmaster site in order to download or purchase hard copies of the series.

Presentation of a Successful Club Series module can help fulfill one of the requirements for Advanced Communicator Silver (ACS) or Advanced Leader Bronze (ALB) award.

Presentation
(link to order)
Description Digital Content
Moments Of Truth How to recognize and deal with situations critical to club success. This self-evaluation tool essential to every club’s success is described in detail here. 290DCD
download
Finding New Members For Your Club Ways to help you seek out those vital new members! 291DCD
download
Evaluate to Motivate Give an evaluation that benefits the speaker and the audience! 292DCD
download
Closing the Sale Exercise your powers of persuasion during those moments when a guest is deciding to join. 293DCD
download
Creating The Best Club Climate Techniques for creating and maintaining a healthy club environment. 294DCD
download
Setting the Stage for Success: Meeting Roles and Responsibilities Does your club involve everyone at every meeting? 295DCD
download
Mentoring A mentor program offers many benefits for your club and its members. This program defines mentoring, explains benefits and discusses responsibilities of mentors. 296DCD
download
Keeping The Commitment Discusses the 10 standards that comprise “A Toastmasters Promise.” Includes 25 promise cards. 297DCD
download
Going Beyond Our Club Find out about learning and leadership opportunities available to members in addition to regular club meetings and activities. 298DCD
download
How To Be A Distinguished Club A terrific tool to use to explain and promote the Distinguished Club Program to the members of your club. Includes a copy of Distinguished Club Program booklet. 299DCD
download
The Toastmasters Educational Program What does it take to receive the Competent Communicator award? What about the Competent Leader? This module provides a terrific education program orientation. The information is valuable to new and experienced members. 300DCD
download

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Leadership Opportunities

Toastmasters members may take advantage of many opportunities to strengthen their leadership skills. Many members take on leadership roles within the organization, and others prefer to conduct specialized workshops to help their fellow members or their community. Some of the more common activities are listed here:

Members are encouraged to participate in these leadership programs. As with most activities in the Toastmasters program, members are recognized for their efforts after completing of one of these activities. In particular, many of the activities listed above help satisfy one of the requirements for the leadership track of the individual’s educational program.

Club Officer Positions
Serving as a club officer gives you the opportunity to develop valuable leadership skills while also helping your fellow Toastmasters. To help you prepare for the role, the district sponsors a number of Club Officer Training sessions to discuss your duties as an officer. Also, serving as a club officer for at least six months satisfies one of the requirements for Competent Leader (CL) award. (Some club elect new officers every six months, while other clubs hold elections once a year. This usually depends on whether the club meets every week or every two weeks.)

Listed below are the officer positions in each Toastmasters club.

    • President
    • Vice President Education
    • Vice President Membership
    • Vice President Public Relations
    • Secretary
    • Treasurer
    • Sergeant at Arms

District Officer Positions
After serving as a club officer, you may want to further enhance your leadership capabilities. Becoming a district officer is a terrific way to continue growing as a leader. Also, serving as a district officer for one full term satisfies one of the requirements for Advanced Leader Silver (ALS) recognition. (All district officers serve a twelve-month term, from July 1 to June 30.)

Listed below are the officer positions at the district level.

    • District Governor (elected)
    • Lt. Governor Education and Training (elected)
    • Lt. Governor Marketing (elected)
    • Public Relations Officer (elected or appointed)
    • District Secretary (appointed)
    • District Treasurer (appointed)
    • Division Governor (elected)
    • Area Governor (appointed)

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Youth Leadership Program

Over the course of these sessions, participants learn about effective public speaking, have the opportunity to practice speaking themselves, and can be mentored by experienced Toastmasters if they desire. Friendships can and do blossom from the Youth Leadership experience.

This is a very effective way for a teenager to acquire the skills of speaking, listening, thinking, and evaluating — all skills that are extremely important in today’s world.

The sessions of the Youth Leadership Program covers a variety of topics which play a part in good public speaking. Participants learn to:

  • Overcome nervousness when speaking before an audience.
  • Organize and present ideas logically and convincingly.
  • Listen carefully to others’ ideas.
  • Offer advice to help others improve their speaking and leadership skills.
  • Participate in – and even lead – group discussion or meetings.

For more information refer to the Toastmaster International Youth Programs page.

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Speechcraft

Speechcraft is an extended workshop on communication and leadership where the participants learn about various aspects of communication and leadership and are supported by a team of presenters and mentors and guided by a coordinator. The Speechcraft program allows experienced Toastmasters to present the fundamentals of public speaking to non-members in an atmosphere of a Toastmasters club meeting. It’s a great way to promote membership in your community or company club, as Speechcraft brings prospective new members to a meeting to see, first-hand, what Toastmasters is all about.

 

Speechcraft is also the quickest means by which people can jump right into the process of improving their speaking skills. Designed for non-Toastmasters, this series of educational sessions covers a number of topics that play a part in good public speaking, including the following:

  • Take the Terror Out of a Talk
  • Speech Organization
  • Construct a Speech
  • How to Relate to Your Audience
  • Gestures
  • Vocal Variety
  • Using Visual Aids
  • Effective Speech Evaluation

Speechcraft normally takes six to ten hours over the course of three to ten meetings, depending upon the pace and schedule set by the hosting team of presenters. Over the course of these sessions, participants learn about good public speaking and have the opportunity to practice within the Speechcraft group, mentored by experienced Toastmasters. Friendships and careers can and do blossom from the Speechcraft experience.

There usually is a nominal fee, which covers the cost of materials for the workshop, as well as an initial membership in Toastmasters. This new membership will help you solidify and continue the learning that you have begun in the Speechcraft program. The fee should cover program expenses (materials, refreshments, room rental). Any remaining money must be placed in the club’s treasury. No individuals, educational institutions or other organizations may derive financial gain either directly or indirectly from the presentation of these programs.

A Speechcraft workshop is the most cost-effective and time-effective way to acquire the skills of speaking, listening, thinking, and evaluating – skills vital to almost any profession in today’s world.

Why Should a Club Hold a Speechcraft?
Clubs find many benefits in hosting a Speechcraft session:

  • Build club membership
  • Give new members a helping hand with the different meeting roles
  • Reach out to the community
  • Give experienced members an opportunity to grow
  • Share the Toastmasters experience with others

Also, individual Toastmasters can build their leadership skills and fulfill one of the requirements for Advanced Toastmaster Gold recognition by coordinating a Speechcraft session.

How Does a Club Host a Speechcraft?
The club hosting the Speechcraft session should order a Speechcraft Starter Kit from Toastmasters International. This package contains a Coordinator’s Guide, Participant Handbooks and other supporting materials.

Turning Participants into New Members
Usually, Speechcraft participants are prospective new members for your club. They will join your club if they are impressed by the activities and members and can see the benefits they will gain from their experience. Impress participants and help them benefit by conducting the best program possible. Make them feel welcome. Finally, before the last session, ask participants to join the club. You may be able to combine Speechcraft graduation with a new-member induction ceremony!

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